Gobind Singh
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Gobind Singh Email & Phone Number

Implementation Consultant ITIL® at Harri
Location: West Delhi, Delhi, India 6 work roles 1 school
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Current company
Role
Implementation Consultant ITIL®
Location
West Delhi, Delhi, India
Company size

Who is Gobind Singh? Overview

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Quick answer

Gobind Singh is listed as Implementation Consultant ITIL® at Harri, a with 255 employees, based in West Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Gobind Singh.

Gobind Singh previously worked as Implementation Consultant at Harri and Lead Deployment Manager at American Express Global Business Travel. Gobind Singh holds Bachelor’S Degree, B.B.A from Shobhit University.

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Email format at Harri

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Harri

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Profile bio

About Gobind Singh

Gobind Singh is a Implementation Consultant ITIL® at Harri. He possess expertise in team management, bpo, business process improvement, process improvement, operations management and 13 more skills. He is proficient in English.

Listed skills include Team Management, Bpo, Business Process Improvement, Process Improvement, and 14 others.

Current workplace

Gobind Singh's current company

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Harri
Harri
Implementation Consultant ITIL®
new york, new york, united states
Website
Employees
255
AeroLeads page
6 roles

Gobind Singh work experience

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Implementation Consultant

Current

Virtual

May 2022 - Present

Client Technology/System Admin

New Delhi Area, India

Acting as 2nd level support for BCD Global accounts.

Mar 2017 - Sep 2018

Sme/ Sr. Deployment Analyst

Gurgaon, India

Oct 2013 - Mar 2017

Sr. Analyst Travel

Gurgaon, India

Responsibility includes end to end technical deployment of American Express online product suite to Business Travel Middle Market Direct client base. Establishing and maintaining a relationship with internal/external clients during project execution.Complete all components of project analysis, site set up and E2E testing through client launch applying basic project management techniques to direct activities toward a positive outcome.Also responsible for testing the configuration of the online booking tools (Deem, Cliqbook & GetThere), responsible for aligning the company level stars for the different GDS and online booking tools, maintaining the GDS star job aids.Acting as primary liaison between American Express Operations and client regarding customer service issues. Responsible for responding to customer service issues and handling all written customer correspondence on behalf of Operations. Maintain Customer Service databases, monitor customer satisfaction and develop improvement plans. Responsible for successful implementation and support of American Express Technical Travel products into the customer environment. This includes Online Booking Tools, Third Party Online travel products and other technical business travel productsLiasioning with both internal and external customers, some of which include site administrators, technology vendors and Online/Offline travel operations, and work closely with other teams within the business including: Product Development teams, Operations teams, Customer Facing Implementation Teams and Sales/Client Management Team.Responsible for the implementation of accounts in the US region including configuring and customizing of online booking tools, profile tools etc Manage and lead the implementation process - on a client basis.Potentially conduct Site Admin calls with the Site Administrator where required.

Sep 2007 - Feb 2013

Process Associate

Gurgaon, India

Jun 2006 - Aug 2007
Team & coworkers

Colleagues at Harri

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1 education record

Gobind Singh education

FAQ

Frequently asked questions about Gobind Singh

Quick answers generated from the profile data available on this page.

What company does Gobind Singh work for?

Gobind Singh works for Harri.

What is Gobind Singh's role at Harri?

Gobind Singh is listed as Implementation Consultant ITIL® at Harri.

Where is Gobind Singh based?

Gobind Singh is based in West Delhi, Delhi, India while working with Harri.

What companies has Gobind Singh worked for?

Gobind Singh has worked for Harri, American Express Global Business Travel, Bcd Travel, Exl Services Ltd, and American Express/Exl.

Who are Gobind Singh's colleagues at Harri?

Gobind Singh's colleagues at Harri include Aziza Mustafa, Braunwen Hoffman, Vernetta Adamson, Yolanda Harrison Morales, and Emad Wahbeh.

How can I contact Gobind Singh?

You can use AeroLeads to view verified contact signals for Gobind Singh at Harri, including work email, phone, and LinkedIn data when available.

What schools did Gobind Singh attend?

Gobind Singh holds Bachelor’S Degree, B.B.A from Shobhit University.

What skills is Gobind Singh known for?

Gobind Singh is listed with skills including Team Management, Bpo, Business Process Improvement, Process Improvement, Operations Management, Business Development, Vendor Management, and Customer Relationship Management.

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