Innovative and visionary Product, Marketing & Operations Strategist with 15 years of global leadership experience in complex technology and customer-facing roles with an added entrepreneurial spirit. Proven track record of leading large-scale, complex initiatives to successful outcomes and delivering major improvements to mission-critical systems. High degree of credibility in and out of the organization based on overall technical, marketing and business knowledge with the added ability to analyze process improvements through technology.Key Expertise:• Proven abilities in negotiations, building relationships, resource management, product management and partnering with managers and business leaders• Strong leader with analytical skills and vision. Persistent with staying on top of and understanding emerging technologies and trends.• Managing & Supporting complex cloud based solutions (SaaS) • Directing the Software Product Life-Cycle from concept to delivery• Directing the Implementation and Support of ERP Systems• Telephony & Contact Management Systems and SIP Services (Saas)• Problem Solver, Passionate Influencer and Critical Thinker• Continuously focused on process improvements through collaboration and innovation• Financial Analysis & Reporting including Budgeting, P&L and Fund Management