As a Sales associate, I regularly assist in customer's enquiries in the shop from helping the customers try on the plethora of unique jewellery that is on display to replying messaged inquiries from customers.

I teach customers in our jewellery making workshop how to make couple rings, wedding bands, engagement rings, bangles, necklaces and earrings made from precious metals.

Technical Support Specialist (Part-Time)As a Technical Support Specialist at Connectere Singapore, I ensure the smooth administration of standardized exams like the SAT, TOEIC and TOEFL for students in Singapore. My role involves providing technical support, monitoring exam sessions, troubleshooting issues, and maintaining effective communication with stakeholders.Key Responsibilities:Technical Assistance: Offer real-time support for software, hardware, and connectivity issues during exams.System Monitoring: Actively monitor live exam sessions to identify and resolve technical issues promptly.Problem Resolution: Diagnose and resolve technical issues efficiently, ensuring minimal disruptions during exams.Communication: Maintain clear and professional communication with students, proctors, and other stakeholders. Provide instructions and resolve queries.Documentation: Document all technical issues and resolutions to improve support processes.Skills and Qualifications:Technical Proficiency: Expertise in troubleshooting computer systems, networks, and software applications.Communication Skills: Ability to explain technical concepts clearly to non-technical users.Problem-Solving Abilities: Strong analytical skills to diagnose and resolve issues accurately.Attention to Detail: High level of accuracy in documenting issues and monitoring exam sessions.Organizational Skills: Efficiently manage multiple tasks, prioritizing issues based on urgency.By ensuring prompt and effective resolution of technical issues, I contribute to a smooth testing experience for students, maintaining the integrity and efficiency of our test proctoring services.

Serve customers' food and beverages to their tables, usher customers to their tables and attending to their needs during their stay in the restaurant

Worked in the Nike retail store under SUTL.