Godfrey Day, Msis Email and Phone Number
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Godfrey Day, Msis phone numbers
With over 30 years of experience in customer service and 18 years in the software industry, I am a customer success manager who is driven by the mission of creating and maintaining great customer relationships. I work at Data Cloud Solutions, a Woolpert company that provides innovative cloud-based solutions for property assessment and taxation.As a customer success manager, I collaborate closely with our customers and community, alongside sales and application support teams, to understand their business needs and requirements, and to ensure their satisfaction and ROI recognition. I also facilitate the implementation and adoption of our flagship module, MobileAssessor, and its add-ons and additional modules, by providing training, feedback, and troubleshooting. My goal is to deliver a seamless and positive customer experience, resulting in strong renewals and growth opportunities.
Data Cloud Solutions, A Woolpert Company
View- Website:
- camacloud.com
- Employees:
- 19
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Customer Success ManagerData Cloud Solutions, A Woolpert Company Jun 2022 - PresentSpringfield, Ohio, United StatesA client advocate who is customer-centric, enthusiastic, highly motivated, and driven. Committed to cultivating and maintaining great customer relationships, guaranteeing high levels of customer satisfaction and ROI recognition, resulting in strong renewals and growth opportunities. Collaborate closely with our customers and community alongside sales and application support.
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Application Support LeadData Cloud Solutions, A Woolpert Company Apr 2021 - Jun 2022Springfield, Ohio, United States
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Help Desk Agent (Contract)Insight Global (Contracted To Northrop Grumman) May 2020 - Apr 2021Mason, Ohio, United StatesDelivered technical support via live chat, phone, and remote access for hardware, software, printing, and network connectivity issues, including LAN, WAN, and VPN access, in a Windows 7/10 environment, for a large-sized Enterprise Active Directory® Platform.
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L2 OperatorAll Service Plastic Molding, Inc Apr 2019 - Mar 2020Vandalia, OhioDeveloped and implemented process improvements that significantly improved efficiency and quality while addressing various customer concerns. -
Onboarding Analyst1Worldsync Jan 2017 - Sep 2018Dayton, OhioProject managed the onboarding efforts for new client accounts. This included integration projects with customized training of SAAS cloud-based solution, product content management, data assets management, and conducting data analysis to ensure data is in line with GS1 Standard, GDSN Validation Rules, and meet the validation requirement as defined by data analysis CPG, Food Service, Retail, Hardlines, and/or Healthcare industry -
Technical Customer Support Specialist1Worldsync Jan 2015 - Dec 2016Dayton, Ohio AreaOwned the client-facing relationship as the primary contact managing all aspects of business relations. Managed relationship, client strategy, growth strategy, engagement plan, and overall value delivered to assigned accounts regardless of industry vertical. Lead implementation projects of new clients through the onboarding cycle from the deal signed until go-live, including training delivery, post-production, and on-going technical support.
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Adjunct ProfessorWilberforce University Jan 2014 - Jan 2017Wilberforce, OhioInstructed introduction and upper-level Information Technology courses to undergraduate students. Developed an engaging curriculum and encouraged participation in both classroom and distance-learning environments.
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Account ManagerIdea (Industry Data Exchange Assc., Inc.) Jul 2012 - Dec 2014Arlington, VaProject managed the onboarding efforts for new client accounts. This included integration projects with customized training of SAAS cloud-based solution, product content management, data assets management, and conducting data analysis. These projects also included more in-depth data analysis and execution of data cleansing, migration, validation, and syndication in support of client business needs. -
Global Technical Specialist / Technical Contact Center SpecialistGs1Us, Inc. Apr 2006 - Jul 2012Dayton, Ohio AreaDelivered bullseye analysis and resolutions for hundreds of highly sensitive technical opportunities annually. Facilitated training, conducted software overviews, rolled out platform training, and presentations for all clients from onboarding to ongoing training. Collaborated with both internal and external resources aimed at improving the quality of technology, internal procedures, and customer processes. -
Technical Consultant (Contract)International Truck And Engine Corporation Nov 2005 - Apr 2006Springfield, Ohio -
It Support Coordinator/Pc TechnicianNasco Services Inc. (Formly Huffy Servicefirst Inc.) Jul 2003 - Nov 2005Kettering, Ohio, United States
Godfrey Day, Msis Skills
Godfrey Day, Msis Education Details
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Miami-Jacobs Career College4.0
Frequently Asked Questions about Godfrey Day, Msis
What company does Godfrey Day, Msis work for?
Godfrey Day, Msis works for Data Cloud Solutions, A Woolpert Company
What is Godfrey Day, Msis's role at the current company?
Godfrey Day, Msis's current role is Customer Success Manager at Data Cloud Solutions - a Woolpert Company.
What is Godfrey Day, Msis's email address?
Godfrey Day, Msis's email address is go****@****ook.com
What is Godfrey Day, Msis's direct phone number?
Godfrey Day, Msis's direct phone number is +193723*****
What schools did Godfrey Day, Msis attend?
Godfrey Day, Msis attended Wright State University, Wilberforce University, Miami-Jacobs Career College.
What are some of Godfrey Day, Msis's interests?
Godfrey Day, Msis has interest in Children, Economic Empowerment, Civil Rights And Social Action, Education, Science And Technology, Human Rights.
What skills is Godfrey Day, Msis known for?
Godfrey Day, Msis has skills like Software Documentation, Process Improvement, Business Analysis, Troubleshooting, Management, Information Technology, Databases, Product Management, Quality Assurance, Supply Chain Management, New Business Development, Leadership.
Who are Godfrey Day, Msis's colleagues?
Godfrey Day, Msis's colleagues are Daniel Anderson, Rachel Massaro, Melissa Coles, Joe Toledo, James Smith, Roger L. Yoh, Adam Gleussner.
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