Lynk powers the new knowledge economy. Our platform unlocks the insights, experience and expertise of experts from around the world, helping people and companies make better informed decisions. Lynk’s customers include Fortune 500 corporates, world’s leading investment houses, global family offices, top professional services firms, governments and other organizations. Lynk’s Knowledge Graph uses data to understand, map, and organize experts and their knowledge, facilitating timely… Show more Lynk powers the new knowledge economy. Our platform unlocks the insights, experience and expertise of experts from around the world, helping people and companies make better informed decisions. Lynk’s customers include Fortune 500 corporates, world’s leading investment houses, global family offices, top professional services firms, governments and other organizations. Lynk’s Knowledge Graph uses data to understand, map, and organize experts and their knowledge, facilitating timely, intelligent connections. The platform gives enterprises a fast, convenient and cost-effective way to connect with over 840,000 experts worldwide across all major industries. Lynk is a member of World Economic Forum since 2019.Lynk is the best place to seek, build and share credible human expertise to create a knowledge advantage. Show less

Meltwater Group, specialising in online media monitoring, social media monitoring and other Software-as-a-Service tools, is one of the fastest growing companies in the world. Substantial operations spread throughout Asia Pacific, Europe, North America and Africa. From humble origins, the company’s success has been built on the development of a team of energetic, ambitious and highly intelligent people through its International Management Trainee Program.

Cooperated with the Client Success team and conducted extensive market research, using the data to provide valuable insight reports to clients such as Tencent Games, Red Bull, and Herbalife and aiding their marketing campaign performance, crisis management, competitor benchmarking, and overall news and social media coverage.Consulted alongside sales team for upsells valued at HKD$50,000 and above, and managed onboarding for clients that purchased upsell packages, educating and familiarizing… Show more Cooperated with the Client Success team and conducted extensive market research, using the data to provide valuable insight reports to clients such as Tencent Games, Red Bull, and Herbalife and aiding their marketing campaign performance, crisis management, competitor benchmarking, and overall news and social media coverage.Consulted alongside sales team for upsells valued at HKD$50,000 and above, and managed onboarding for clients that purchased upsell packages, educating and familiarizing clients with the products and platforms.Inputted, cleaned, and organized data on and Meltwater's SaaS platform and Microsoft Excel, working with more than 10,000 data points on a daily basis. Show less

- Nurtured long lasting relationships with customers through phone and email incentives. In doing so, generated amonthly average of CAD$20,000 and contributed 17% to total sales revenue- Increased sales by 200% for Mido, a Swatch brand, over a 2-month period through promotions, incentives andhighlighting USP's that increased brand awareness and improved brand image- Delivered excellent after-sales services by support for warranty, maintenance and repairs by centralizing… Show more - Nurtured long lasting relationships with customers through phone and email incentives. In doing so, generated amonthly average of CAD$20,000 and contributed 17% to total sales revenue- Increased sales by 200% for Mido, a Swatch brand, over a 2-month period through promotions, incentives andhighlighting USP's that increased brand awareness and improved brand image- Delivered excellent after-sales services by support for warranty, maintenance and repairs by centralizing customerprofiles in a computer database. Increased customer satisfaction rate by 32% as reflected by customer surveys Show less

- Managed communications with more than 100 recurring VIP guests by researching individual portfolios and by becoming the personal contact during their stay, ensuring the highest level of customer relations and upholding the Hyatt brand - Connected with around 5 influencers/key opinion leaders every month with exclusive promotional offers in exchange for promoting the Hyatt brand to their audiences. Saw a monthly growth of 20% towards Grand Hyatt’s Instagram account- Mentored and… Show more - Managed communications with more than 100 recurring VIP guests by researching individual portfolios and by becoming the personal contact during their stay, ensuring the highest level of customer relations and upholding the Hyatt brand - Connected with around 5 influencers/key opinion leaders every month with exclusive promotional offers in exchange for promoting the Hyatt brand to their audiences. Saw a monthly growth of 20% towards Grand Hyatt’s Instagram account- Mentored and trained new hires in the guest experience department, teaching them about daily operations, Hyatt brand values, and also administrative work related to the role Show less