• Analyze financial statements, credit reports, and other relevant data to assess credit risk.• Evaluate the creditworthiness of existing and potential customers globally.• Develop risk mitigation strategies and credit limits based on analysis.• Contribute to the development and enhancement of the company's credit policies.• Ensure compliance with global credit regulations and industry best practices.• Implement and communicate credit policies to relevant stakeholders.• Collaborate with sales and account management teams to understand customer requirements.• Provide guidance on credit-related matters to internal teams.• Address inquiries and concerns related to credit terms and conditions.• Monitor the credit portfolio to identify potential risks and opportunities.• Regularly review and update credit files for accuracy and completeness.• Implement measures to reduce credit losses and improve collection efficiency.• Prepare and present credit-related reports to management.• Conduct trend analysis and provide insights on credit portfolio performance.• Collaborate with finance and accounting teams for accurate financial reporting.

Gathering as much information on the company and participating in on-the-job training wherever possible. Participating in meetings, workshops, and team building events.

-Lead, train and motivate a team of collection specialists to achieve set targets and increase productivity.-Assign specific tasks to team members and monitor the progress of work to ensure quality and accuracy.-Work closely with the Credit Control Manager to ensure that work processes are carried out efficiently and effectively.-Monitor and analyze data trends to ensure optimal performance of the team and recommend improvements where necessary.-Develop and implement strategies to recover delinquent debt and minimize financial losses for KOOLBOKS.-Ensure compliance with KOOLBOKS policies and procedures and local, state and federal laws governing debt collection.-Ensure timely and accurate reporting of collection activities to the Credit Control Manager.-Conduct regular performance evaluations of team members and provide feedback on areas for improvement.-Build and maintain positive relationships with customers, vendors, and other stakeholders to enhance the collection process.-Participate in training and development programs to enhance knowledge and skills in debt collection, leadership and management.