Retail Advisor
CurrentHelped customers navigate choices between services with support for questions such as terms, pricing, and availability.Leveraged proven sales methods to increase revenue and surpass sales objectives.Serviced existing accounts on regular basis to maximize revenue.Connected customers with services based on individual needs and vendor capabilities.Used consultative sales approach to understand and meet customer needs.Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.Used CRM software to record customer interactions and track general sales activities for review and follow-up.Drove new business by acquiring new clients and expanding new and existing relationships.