• Mitigate risks related to currency and interest rates on company’s cash flows and borrowings, as applicable and advice management on the liquidity aspects of its short-and long-range planning.• Maintain an efficient system of policies and procedures that impose an adequate level of control over treasury activities and provide support for regulatory reporting.• Ensure accuracy and effectiveness of company’s billing programs of all domestic and global banking relationships• Develop strategic finance initiatives (rating agency presentations, M&A and financing requirements) in partnership with key stakeholders.• Complete special projects as assigned for presentation to senior management and external boards.• Oversee electronic cash receipt and cash disbursement processing and accounting, including managing daily liquidity, cash position for reconciliation and bank reporting.• Enhance and manage regional and corporate direct cash floe forecasting process operations.• Develop structure to work with business partners, shared services to optimize working capital and performance monitoring of service providers including third-party managers, trustees and custodians.• Liaising with managers to formulate objectives and understand process requirements.• Determining quality control standards and overseeing production processes to resolve issues.• Oversee forecast cash flow positions, related borrowing needs and funds available for investments to sufficient funds are available to meet ongoing operational and capital investment requirements.• Identifying emerging markets to find new sales opportunities, and collaborate with internal stakeholders to maintain subsidiaries’ capital structures consistent with business, tax and regulatory requirements.• Defining and executing territory sales plans.• Managing customers' satisfaction and retention.

• Coordinated and directed office services such as records, finances, budget preparation, personnel and housekeeping to aid executives.• Conducted research, compiled data, and prepared papers for executive consideration and presentation with a 98% success rate.• Prepared invoices, reports, memos, letters, financial statements, and other documents. • Trained new employees on administrative procedures, company policies, and performance standards.• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.• Drafted informative reports regarding tracking of upcoming projects and required resources.• Managed event logistics operation, including monitoring office supplies and shipment received effectively.• Scheduled appointments and meetings, information preparation and distribution, travel arrangements for all employees including protocols.• Prepared monthly reports and detailed financial reports on office budgets and expenses.

• Prepared and updated all inbound/outbound call reports for quality control.• Coordinated and processed an average of 50 daily orders with a 99% accuracy rate.• Educated customers on service offerings and bonuses.• Addressed client inquiries/complaints and ensured that clients were referred to relevant departments to resolve issues as needed.• Reviewed working processes with carriers and transportation companies to ensure optimum practices.• Identified and evaluated opportunities for improving customer relationship, retention and experience.• Managed files and prepared credit notes and weekly/monthly reports.