Richa Goel Email & Phone Number

United States

• Collaborating with cross-functional teams, vendors and various stakeholders and working towards the end goal
• Applying analytical skills and problem-solving to guide the team in right direction
• Leading an offshore-onsite model of 7 members testing team working 24/7 model
• Attended requirement gathering sessions and prepared requirement traceability matrix
• Developed positive and negative scenarios for all the requirements and subsequent test scripts
• Set up Test Plan feature in DevOps for efficient UAT phase and evidence capturing

India

• Work on all priority tickets with quick turnarounds.
• Under six sigma CI project, created a utility which automated the monitoring of interfaces and reduced the time spent by Maximo IT Support Team in Interface Monitoring activities. This involved creating new cron jobs.
• Responsible for year-end activities involving Asset cost rollup, Inventory updates, Work order closure, PO closure, Maintenance cost rollup, Calendar updates and Financial and Journal updates
• Team building & mentoring new team members at offshore through knowledge transfer sessions
• Providing support services for BIRT/Actuate reports.
• Develop training material, user manuals, presentations, and reports.

• Worked as key team member during Maximo upgrades 7.1, 7.5 in 4 years
• Worked on various customization PRs and CRs related to integration, UI changes and reports
• Participated in meetings with client for Requirement Gathering, Design Review
• Gather and analyze business requirements, prepare requirements documents including workflow diagrams, and then develop functional design documents
• Develop custom scripts for business rule enforcement
• Evaluation of new CRs, preparing feasibility and HLDD

Master Of Computer Applications - Mca, Computer Science

Bachelor Of Science - Bs, Life Sciences