Conduct Warranty Audits – Warranty Labor Rates Surveys and Adjustments – Review and Evaluation of Warranty Claims – Improve service capacity, efficiency and quality – Monitoring the quality of the workshop repairs and maintenances by customer satisfaction surveys and mystery shopping – Setting KPIs and introducing bonus schemes – Organising trainings for service advisors and implementing best practices – Seasonal service campaigns.

Product development, set up and management of Hungary’s first and only 4x4 and off-road magazine; Hungary’s first vintage car magazine, the AutoClassic; the GPS Magazin, Europe’s first magazine about the satellite navigation; 4X4 Catalogue, the biggest annual buyers guide of its kind; the first ATV and quad magazine, the Quad Fun; the official Dakar-booklet in association with Dakar Rally organizer ASO, France.The biggest success story has been the 4X4 Magazine, which later became available… Show more Product development, set up and management of Hungary’s first and only 4x4 and off-road magazine; Hungary’s first vintage car magazine, the AutoClassic; the GPS Magazin, Europe’s first magazine about the satellite navigation; 4X4 Catalogue, the biggest annual buyers guide of its kind; the first ATV and quad magazine, the Quad Fun; the official Dakar-booklet in association with Dakar Rally organizer ASO, France.The biggest success story has been the 4X4 Magazine, which later became available in Slovak and Czech languages on those resp. markets, and finally in Malaysia where that time it has been the biggest English language off-road magazine in South East Asia. Show less

Assessment of warranty claims according to BMW's rules and regulations in CS region, Non-Empowered Importers and 2nd Level Nordic markets

Conducting warranty audits in JLR dealer network in Slovakia. The objective of the Warranty audits is to establish the validity of warranty claims that have been submitted and their compliance with JLR’s Aftersales Standards.

Validation, monitoring and handling of warranty claims according to Nissan Europe's rules and regulations; prior approval of warranty repairs; dealer support with localization and adaptation of warranty bulletins and information; management of monthly warranty reimbursement; education for dealers of Hungary, Slovakia and Czech Republic in form of support visits, one-to-one coaching as well as classroom trainings.