Configuring, monitoring and normalizing the BRAS user’s counts, SHO of BRAS ISP, IP/MPLS Core.o Monitoring and troubleshooting the network DPI, IP/MPLS, IGW, BRAS, Telco Cloud Nodes.o Processing and follow-up of the Trouble Tickets IP/MPLS, BRAS, IGW, BGW, DPI, HRTPS, TELCOCloud, TNOC MNOC, NSN, FTTX, CISCO, NOKIA, JUNIPER, ERICSEON.o Trouble Shooting of MPLS domain, IS-IS, OSPF, LDP, BGP,MP-BGP Tunnels, TE, MPLS VPNS,VRF, VPLS, L3 VPNs, L3 VPNs, IP-Circuits, Packet Loess, NGN-Circuits, PLL-Circuits, CBLSCircuits,DIA-Circuits, SIP-Circuits, HIS-Users, FIX-Users,o BRAS users counts graph and uplinks traffic graph.o IGW Traffic graph monitoring and Trouble Shooting and utilization. All DCGW-to-ISP traffic, MobileData traffic, DCGW-to-GI-FW-CLUSTER, ISP-to-A10-FW traffic, DCGW-to-CoreNCS traffic.o Trouble Shooting of Interfaces CRC Errors, Power Threshold, Traffic conjunctions.o Trouble Shooting of Uplinks, Downlinks, Fiber, Dark Fiber, LTE, VoLTE, 2G, 3G, 4G, 5G,o Processing and follow-up of the TCN/ETCN & MDT/EMDT successfully.o Weekly Backups of all Huawei Network devices and Monthly PMRs.o Monitoring of SaeOne templates of total traffic of UP-Links and per interface and per Ether-Trunks.o Trouble shooting when the Node is off line, with TNOC, TAWAL team and escalate the SMS to STCHigher Managements.o Trouble Shooting of RN/PRN & Fiber, Dark Fiber, and DWDM Transmission, Mobile Core, MoblieData, ISP TO IGW traffic, CPU, Physical Entity, Interface, Ether-Trunk utilizations.o Trouble Shooting of FSSO SMS, TFM, STC Outages Feedback.o Trouble shooting and monitoring of Telco eSight of Nuzla, Khurais, Madina, Abar Ali.o Trouble shooting of all NMIS, NIAM, nCompass Web Console.o Trouble shooting of CDN77, JED-IX, AKAMI, TENSENT, IPT-Links, WSMC, Bishan, Netskope,Gamming Services, GGC Caching, Fixed-BB and HSI users, cashing servers.Trouble shooting of Current alarms, Alarm logs, Historical Alarms, Marked Alarms, Alarm logstatistics.

Observing network performance and capacity of normalization of IP/MPLS and ISP Core.o Trouble Shooting of Uplinks, Downlinks, Fiber, Dark Fiber, LTE, VoLTE, 2G, 3G, 4G, 5G,o Monitoring and troubleshooting the network IP/MPLS, IGW, ISP layer Nodes.o Diagnosing network errors in the network performance stability.o Troubleshooting network issues, Tickets IP/MPLS, IGW, BGW, TNOC MNOC, CISCO, NOKIA,JUNIPER, ERICSEON.o Trouble Shooting of MPLS domain, IS-IS, OSPF, LDP, BGP,MP-BGP Tunnels, TE, MPLS VPNS,VRF, VPLS, L3 VPNs, L3 VPNs, IP-Circuits.o IGW Traffic graph monitoring and Trouble Shooting and utilization. All DCGW-to-ISP traffic.o Trouble Shooting of Interfaces CRC Errors, Power Threshold, Traffic conjunctions.o Creating incident report in case of any network disaster recovery.o Processing and follow-up of the TCN/ETCN & MDT/EMDT successfully.o Weekly Backups of all Huawei Network devices.o Monitoring of SaeOne templates of total traffic of UP-Links and per interface and per Ether-Trunks.o Trouble shooting when the Node is off line, with TNOC.o Trouble Shooting of RN/PRN & Fiber, Dark Fiber, and DWDM Transmission.

 Monitoring software hardware and network systems for various transmission systems. Optimizing existing LAN / WAN network infrastructure. Supporting the IP network infrastructure. Responding to client questions via telephone calls, emails and correspondence. Travelling to local and national sites to complete networking projects. Interacting with customers to determine their needs. Identifying and resolving configuration issues. Configuring complex switching environments. Troubleshooting any malfunctions of network hardware and software applications. Connecting and repairing a client’s telephone and broadband services. Repairing networks and replacing failed or faulty components. Acting as a central point of contact for customers. Troubleshooting logged faults. Keep network infrastructure up-to-date and secured.  Authorizing hardware replacements. Involved in network modernization activities. Analyzing, troubleshooting and correcting network problems.