• Responsible for all daily Security Operations, and provide assistance to the Security Manager• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)• Provide assistance to customers, employees and visitors in a courteous and professional manner• Provide assistance, directions, and support to employees and visitors in a courteous and professional manner• Identify performance shortcomings and then develop and recommend process or program solutions to address shortcomings to the Manager• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift• Provide supervision to security officers• Conducting security department meetings. Attending and participating in other required hotel meetings.

• Ensure effective on-site security and access control• Supervise third party security staff• Identify security risks and issues and recommend policies and strategies to mitigate risks• Develop and review physical security training programs such as security onboarding, fire warden training, evacuation exercises, etc.• Keep up to date on SIRA security related regulations• Implement regular activity reports• Directing and overseeing the implementation of all safety and security programs for the purpose of providing protection and a sense of well-being to all guests and team members. • Periodically reviewing the officers and logs to ensure complements and accuracy. • Promoting safe work practices. Assisting in ensuring compliance with standards and preventive measures. • Visually identifying, correcting and recording the safety hazards. • Conducting security department meetings. Attending and participating in other required hotel meetings.

Chelsea Plaza Hotel Dubai• Responsible for all daily Security Operations, and provide assistance to the Security Manager• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)• Provide assistance to customers, employees and visitors in a courteous and professional manner• Provide assistance, directions, and support to employees and visitors in a courteous and professional manner• Identify performance shortcomings and then develop and recommend process or program solutions to address shortcomings to the Manager• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift• Provide supervision to security officers• Conducting security department meetings. Attending and participating in other required hotel meetings.

Saudi German Hospital DubaiCarrefour Mall of the Emirates• Investigated disturbances and detained unruly guests until the authorities arrived• Wrote a daily report and archived it to be reviewed later if necessary• Performed routine patrols throughout the Housing and other Hospital properties nearby• Monitored a complex system of 2,00+ surveillance cameras• Kept my superiors informed on any unusual events or happenings• Interacted politely with guests, helped resolve disputes