As an accomplished IT Analyst, I have consistently demonstrated expertise in driving significant improvements in cybersecurity, system efficiency, and organizational processes. My key achievements include:- Enhancing Organizational Processes: Planned and led the integration of the Atlassian Suite, including Jira Service Management, Work Management, and Confluence, to streamline processes and enhance collaboration.- Seamless User Migration: Facilitated the migration of 50+ users across Office365 tenants without any data loss or downtime.- Technical Expertise: Proficiently resolved technical issues related to Outlook, Office 365, Teams, Network File Shares, Visual ERP, JobBoss ERP, IQM, and Windows systems.- Post-Incident Cybersecurity: Played a key role in post-incident cleanup, isolation, and manual patching of vulnerable O.T.

- Managed and secured multi-cloud environments, including AWS, Azure, and Google Cloud, for 20+ clients.- Implemented and maintained security controls, including identity and access management (IAM), network security groups (NSGs), and data encryption, ensuring compliance with industry regulations. - Designed and implemented secure cloud architectures, utilizing virtual private clouds (VPCs), security groups, and network segmentation technologies.- Conducted regular vulnerability assessments and penetration tests, identifying and addressing security gaps and vulnerabilities using Nmap, Metasploit, Wireshark, Burp Suite etc. - Implemented Intrusion Detection Systems (IDS), Virtual Private Networks (VPN), NAXSI, OWASP ModSecurity, Datadog Cloud SIEM and iptables for enhanced security. - Collaborated with cross-functional teams to design and implement disaster recovery plans, ensuring data integrity and minimizing downtime during system failures by creating custom backup scripts for off-site backups.