Oracle Simphony (OnPrem & Cloud) (Oracle Simphony Consultant)Providing technical support and troubleshooting for Oracle Simphony system issues.Configuring and customizing the Oracle Simphony system to meet clients' specific needs.Designing and implementing database solutions for clients using Oracle databases.Conducting database performance tuning and optimization.Developing and maintaining data backup and recovery procedures.Training F&B operations team, managers… Show more Oracle Simphony (OnPrem & Cloud) (Oracle Simphony Consultant)Providing technical support and troubleshooting for Oracle Simphony system issues.Configuring and customizing the Oracle Simphony system to meet clients' specific needs.Designing and implementing database solutions for clients using Oracle databases.Conducting database performance tuning and optimization.Developing and maintaining data backup and recovery procedures.Training F&B operations team, managers, backend users, IT managers and etc. on the utilization of new systems, including daily POS system use, management sales reporting portal, and minor configuration tasks.Ensuring the security and integrity of databases by implementing appropriate security measures.Collaborating with other team members to deliver projects on time and within budget.Conducting training sessions for clients to ensure successful adoption of Oracle Simphony system.Keeping up-to-date with the latest technologies and industry trends in database management.I am proficient in taking sites live and offering live user support, efficiently resolving programming or configuration issues, addressing daily operational challenges, and providing comprehensive assistance to both management and staff in all aspects of the new system.Interfaces DoneSmphony to Materials Controls Simphony to CheckSCM ExportSimphony to OnQ PMS Interface Configuration Simphony to Opera PMS Interface Configuration Simphony to Oracle Payment Gateway Integration Simphony to SAP ExportSimphony to BirchStreet Export Show less

Provide remote technical support for Oracle Food and Beverage Simphony product.Troubleshoot complex problems, perform root cause analysis, and implement effective solutions to optimize the performance of Symphony product for clients.Conduct remote training sessions and workshops to educate clients on Simphony product functionalities, best practices, and new feature updates.

Offering comprehensive technical expertise and exceptional customer service. Adept at troubleshooting complex software issues.Providing remote assistance and delivering top-notch solutions to optimize clients' business operations. Proficient in leveraging advanced tools and technologies to ensure seamless integration and maximize the performance of Oracle Simphony product.