Goizane Serrano

Goizane Serrano Email and Phone Number

CMO @ Petra Mora
Madrid, ES
Goizane Serrano's Location
Madrid, Community of Madrid, Spain, Spain
Goizane Serrano's Contact Details

Goizane Serrano personal email

n/a
About Goizane Serrano

Goizane Serrano is a CMO at Petra Mora. She possess expertise in oracle, business analysis, management, process improvement, analysis and 23 more skills. She is proficient in English and Spanish.

Goizane Serrano's Current Company Details
Petra Mora

Petra Mora

View
CMO
Madrid, ES
Website:
petramora.com
Employees:
24
Goizane Serrano Work Experience Details
  • Petra Mora
    Cmo
    Petra Mora
    Madrid, Es
  • Petra Mora
    Sales & Mk Director
    Petra Mora May 2022 - Present
    Madrid, Community Of Madrid, Spain
  • Vfc
    Growth Marketing Manager
    Vfc Nov 2021 - May 2022
  • Food Stories
    Marketing Director
    Food Stories Apr 2020 - Nov 2021
    Madrid, Community Of Madrid, Spain
  • Self-Employed
    Online Advertising Manager - Digital Analytics
    Self-Employed Jan 2019 - Apr 2020
    Madrid Area, Spain
  • Cdm Barcelona
    Digital Analytics Manager
    Cdm Barcelona Oct 2016 - Feb 2018
    Barcelona
  • Google
    Training Specialist- Google Adwords & Google My Business
    Google Jan 2013 - Sep 2016
    Ireland, Dublin
    Trainer for multiple Google products; including AdWords small/medium business Support Team, Adwords Sales Team, Enhanced campaigns transition project, AdWords Express Keyword Specialists, Google My Business and predominantly Google AdWords Large Client Global Expansion Team.Designing, modifying and delivering learning material to large groups across a range of subject areas Planing and organizing training activitiesConducting continuous Training Needs & AnalysisMeasuring the impact of learning interventions on key business metricsParticipating in and leading meetings to determine training requirements.Managing training calendar and updating notice boardsConducting feedback sessions on training progressions
  • Google (Arvato)
    Quality Analyst - Google
    Google (Arvato) Aug 2012 - Jan 2013
    Ireland
    Analysing written and verbal interactions between agents and customers to ensure adherence to quality and customer service policies and procedures of the ClientWorking onsite with the client and operations teamsFollowing strict criteria of analysis and templates to evaluate quality performanceProviding effective, accurate and constructive feedback to agents and create action plans to ensure continuous improvement while driving for positive employee satisfactionConsolidating quality metrics from all areas and prepare reports for management and the client, tracking trends and ensuring the realisation of action plans
  • Google (Arvato)
    Ppc Online Specialist, Google Adwords
    Google (Arvato) Aug 2011 - Aug 2012
    Dublin
    AdWords Account Manager English / Spanish for SMB agencies.Acquired in-depth knowledge of Google products, providing high quality consultancy to clients offering the best solution for their business goalsSearch, Display, Shopping Remarketing and Video campaign analyst and optimizer.Pro-actively identifying, investigating and solving performance, billing, policy and risk problemsAdvising clients on improvement and optimization plans for online marketing to increase and/or achieve their ROI.Assisting agencies / customers creating / implementing their PPC campaigns. Providing consultancy to clients in order to offer them the best solution for their business goals.Developing accounts and growing strategic relationships.
  • Oracle Corporation
    Marketing Intelligence Representative
    Oracle Corporation Feb 2009 - Aug 2011
    Gathering Customer information through outbound campaignsConsulting with potential customers to identify their key business issues;Capturing essential IT infrastructures and potential business opportunitiesMeeting required targetsBuilding and developing relationships with key stakeholdersDelivering quality data, key account information and customer intelligence to the Sales & Marketing Teams.
  • Arvato Services
    Billing Administrator For Google Checkout & Google Adwords
    Arvato Services Nov 2008 - Feb 2009
    Arvato Finance Services (Subsidiary of Bertelsmann Group)Accurate completion of daily payment application in accordance with client demands. Processing and booking payments (electronic and cheques) into systems (FIAS and Oracle). Ensuring zero differences in all bookings for month end (Reconciliation). Running reports on a daily basis. Query Handling - Financial Institutions and other AFS departments.
  • Manpower
    Junior Recruiter
    Manpower Nov 2007 - Mar 2008
    Within the recruitment department my task did involve; CV screening, job-offers management in different Internet webs, (infojobs, infoempleo, monster), test assessments and personal interviews.
  • Oracle
    Administrator, At Oracle Financial Department, (Dublin).
    Oracle Jun 2007 - Aug 2007
    During three summers (years: 2007; 2006; 2005)I have been supporting different administrative tasks within the finance controller department. My tasks did include; Fix assets ledger management; variance analysis, Ad-hoc requests…

Goizane Serrano Skills

Oracle Business Analysis Management Process Improvement Analysis Executive Search Recruiting Market Research Team Management Coaching Change Management Finance Auditing Technical Recruiting Banking Negotiation Training Account Management Pre Sales Leadership Talent Acquisition Crm Outsourcing Marketing Sales Business Process Improvement Strategy Customer Relationship Management

Goizane Serrano Education Details

Frequently Asked Questions about Goizane Serrano

What company does Goizane Serrano work for?

Goizane Serrano works for Petra Mora

What is Goizane Serrano's role at the current company?

Goizane Serrano's current role is CMO.

What is Goizane Serrano's email address?

Goizane Serrano's email address is go****@****cle.com

What schools did Goizane Serrano attend?

Goizane Serrano attended Universidad Autónoma De Madrid, University Of Amsterdam.

What skills is Goizane Serrano known for?

Goizane Serrano has skills like Oracle, Business Analysis, Management, Process Improvement, Analysis, Executive Search, Recruiting, Market Research, Team Management, Coaching, Change Management, Finance.

Who are Goizane Serrano's colleagues?

Goizane Serrano's colleagues are Cibran Vazquez, Iria Rodríguez, David Aragon, Cristina Peñalver Velarde, Inés Bóveda Bardelás, Carmen Badía Deltell, David Aragon Diez.

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