Gokce Unal Email & Phone Number

United Arab Emirates

Reported to the CEO, responsible for developing and sustaining great relationships with current and potential clients. Responsible for inspecting properties with clients and assisting them to make purchasing decisions. Finding clients in need of consultancy services through cold-calling, advertising, and business presentations. Consulting with clients to.

United Arab Emirates

• Reported to the Owner, responsible for the growth and development of the newly formed business, including developing/building relationships with Corporates. Responsible for overseeing the management of all sales.
• Instrumental in building the business from inception in the UAE, including:o Developing and implementing all SOP’s for the business, to improve efficiency and streamline the decision -making process.o Conceptualisation.
• Developed a substantial pipeline of new leads and opportunities in 12 months.
• Developed and implemented a strategic growth plan for the region.

Istanbul, Turkey

• Istanbul Marriott Hotel Asia - 238 roomsReported to the Director of Sales & Marketing, as a team of 2, responsible for assisting in the business development and the Group and events sales for the Organisation..
• Led the group and events segment to increase to 25% (from 15%), in challenging and unstable market conditions, due to political unrest in the region.
• Led the negotiations with suppliers to optimise profit margins
• Negotiated, secured and executed prestigious sales contracts.
• All aspects of corporate client relationship management to grow profitable relationships.
• Led the team to attend global trade shows, resulting in higher hotel awareness.

Istanbul Area, Turkey

• Cluster Sales Office(Hilton Istanbul (499rooms), Hilton ParkSA (117rooms), Conrad Istanbul 590rooms)- A result of an internal promotion, as the Group and Events Sales Executive, reported to the Group and Events Sales.
• Individually contributed Euro 2.5m p.a. to the regional sales, exceeding all targets:o Personally responsible for Group requests of over 500 room/nights to international MICE leads.
• Nominated internally for the coveted Hilton TopGun programme, as a result of being one of the top 3 revenue performers and scoring 90%+ in mystery shopper results.
• Monitored the quality of the sales of the Group sales office and rectified any gaps in performance through intensive training – mystery shopper call ranking improved to 1st in the region, from 52nd within one year.
• Mentored and oversaw the complete development of the Graduate Sales representatives, including on the job coaching.

Istanbul, Turkey

• Cluster Sales Office(Hilton Istanbul (499rooms), Hilton ParkSA (112rooms), Conrad Istanbul 590rooms)Reported to Groups and Events Sales Manager, accountable for growing and developing customer relationships with.
• Generated the highest revenues since 1955, from 2010 - 2012.

Bournemouth, United Kingdom

An integral team member supported the sales team to achieve all sales targets, and promoted the facilities, to grow the business in line with targets. Developed and implemented marketing strategies in conjunction with the Director of Sales and Marketing to achieve Organisational targets while monitoring guest satisfaction levels.

Ma, Business Administration

Bachelor'S Degree, Public Administration