Key Account Management: Developing Relationships Account Growth, Account Strategy and Planning, Coordinating Resources, Internal Problem Solving, Providing Information, Developing industry knowledge, Implementing new accountsAlign with Internal teams, Promoting our companyAnalysed, managed and reported on a weekly basis and maintain year end forecasting toolContracting of sales and ordersAttend meetings with internal colleagues and sales team as appropriateRedundant stock management at point at which the materials are considered a risk to avoid unnecessary shortage on ordersProvision and understanding of market information relevant to the site to benefit quality decision making.Investigate run out reported that has affected production scheduleSchedule and plan for driver’s delivery orders

Hp Advertising & Web Solutions - ISTANBULJanuary 2012 to January 2018Customer Relationship Management: Establishing and maintaining strong relationships with clients offering website development, internet advertising, and social media management services.Google Account Management: Overseeing clients' Google accounts, including campaign optimization, reporting, and providing strategic consultancy.ERP Program Support and Installation Services: Offering consultancy and installation services for ERP (Enterprise Resource Planning) programs to clients.Development of Marketing Strategies: Creating customized marketing strategies tailored to clients' needs, including audience analysis and segmentation.Management of Advertising Campaigns: Planning, managing, and optimizing advertising campaigns on platforms such as Google Ads, Facebook Ads, and other digital advertising platforms.Customer Satisfaction and Reporting: Maintaining regular communication to enhance customer satisfaction and preparing and presenting performance reports.This role encompassed a wide range of responsibilities including customer relationship management and the development of marketing strategies. With a customer-centric approach and marketing expertise, I played an effective role in enhancing customer success and growing the company's revenue.

Managed relationships with key clients, understanding their needs and providing tailored solutions.Assisted in data analysis, reporting, and presentation preparation to support sales and marketing strategies.Played an active role in planning and implementing marketing campaigns, developing communication strategies targeting the intended audience.Gathered and analyzed customer feedback, contributing to product and service improvements.Coordinated digital marketing activities to enhance brand awareness and managed social media accounts.This position involved both key client management and marketing activities. Through my experiences, I played a significant role in ensuring customer satisfaction and increasing the company's market share. Additionally, I participated in various projects to enhance the effectiveness of marketing strategies and improve brand visibility.