Gokul Kumar Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

• Stakeholder Collaboration: Lead cross-functional collaboration to ensure proactive communication and implement actions to recover project delays, achieving a 97% on-time delivery rate.• Performance Monitoring: Oversee timely completion of critical activities impacting Trench and customer KPIs, ensuring alignment with business objectives.• Forecasting Leadership: Develop and lead monthly, quarterly, and annual revenue forecasting processes, maintaining ±10% accuracy and ensuring… Show more • Stakeholder Collaboration: Lead cross-functional collaboration to ensure proactive communication and implement actions to recover project delays, achieving a 97% on-time delivery rate.• Performance Monitoring: Oversee timely completion of critical activities impacting Trench and customer KPIs, ensuring alignment with business objectives.• Forecasting Leadership: Develop and lead monthly, quarterly, and annual revenue forecasting processes, maintaining ±10% accuracy and ensuring alignment with Finance and other business divisions.• Revenue and Performance Reporting: Conduct weekly revenue meetings, synthesizing projected forecasts into clear presentations for leadership discussions, and provide performance overviews to Commercial and Finance teams.• Customer Relationship Management: Manage customer relationships with high personal integrity, proactively monitoring deliverables, on-time delivery, and overall satisfaction.• Contract and Documentation Support: Oversee preparation of required contract documentation, including updating project progress databases, warranty certificates, lien waivers, and schedules.• Team Leadership and Development: Set team objectives, establish effective processes, and support team members in achieving their goals. Oversee performance management, conduct yearly reviews, and facilitate professional development.• Process and System Improvements: Lead, develop, and participate in process and system improvements around order management, incorporating lessons learned and best practices.Operational Metrics and SOP Development: Analyze booking information to determine service requirements and logistic demands. Develop and track KPIs, ensuring business unit goals are met, and create standard operating procedures for logistics.• Customer Escalation Management: Coordinate with manufacturing and scheduling to address customer escalations and priorities, ensuring orders meet contractual requirements. Show less

Mississauga, Ontario

• Develop strategies for overall logistics, including managing inventory, storage, and transportation • Maintain optimum Inventory levels of 400+ SKUs ordered online and fulfilled by 3PL• Ensure on-time delivery of monthly shipments up to 2500 locations for various programs• Saved $24,000 annual fixed cost by consolidating SKUs from supplier to 3PL based on analysis• Deployed process to identify root cause of variance, SOPs to… Show more • Develop strategies for overall logistics, including managing inventory, storage, and transportation • Maintain optimum Inventory levels of 400+ SKUs ordered online and fulfilled by 3PL• Ensure on-time delivery of monthly shipments up to 2500 locations for various programs• Saved $24,000 annual fixed cost by consolidating SKUs from supplier to 3PL based on analysis• Deployed process to identify root cause of variance, SOPs to improve accuracy and 3PL site inventory reconciliation resulting in inventory accuracy of over 95%. • Proposed better packaging which reduced damage loss to less than 2%• Reorganize inventory storage at 3PLreducing storage cost by 20%• Evaluated and selected 3PL based on service, cost & technology.• Identify and drive continuous improvement to support the dynamic and growing business environment• Design and Developed Courier & Freight rate calculator which resulted in 100% accuracy and increased speed by 98%• Built Proof of shipment delivery tool to eliminate manual effort tracking and increased speed by over 97%• Develop complex Distribution list upload tool required for new ERP system which created 100% accurate orders• Establish ideal mode of transportation based on cost and safe delivery resulting in 30% savings• Saved 15% storage cost by developing and implementing cost effective strategies• Initiate and led switch to a new 3PL by planned phase out of the old fulfillment center resulted in 100% prevention of stockouts and backorders • Continuous monitoring of 3PLs to achieve Key performance & service metrics to drive efficiencies resulting in 98% average order fulfillment rate• Determined gaps and partnered to successfully troubleshot issue in 3PL invoicing system resulting in 12.5% monthly storage cost savings• Involved in the implementation of new ERP system (EPICOR) as a super user Show less

Toronto, Canada Area

• Determined allocation spread based on the inventory position and sales penetration rate for wave plans• Analyzed fill rate errors and recommend corrective actions resulting in a 95% fill rate• Accurate classification of Inventory ensured stock replenishment and optimum inventory at the DCs/stores • Coordinated with Buyers and Merchandising Assistants to determine merchandise plans to support the Category sales plans and determine optimal distribution for each store to support… Show more • Determined allocation spread based on the inventory position and sales penetration rate for wave plans• Analyzed fill rate errors and recommend corrective actions resulting in a 95% fill rate• Accurate classification of Inventory ensured stock replenishment and optimum inventory at the DCs/stores • Coordinated with Buyers and Merchandising Assistants to determine merchandise plans to support the Category sales plans and determine optimal distribution for each store to support plans• Prepared Planning forecast for Key SKUs for allocated categories• Responsible for maintaining Key Performance indicators such Inventory accuracy, Fill rate & Sell thru• Researched and investigated store and warehouse out of stocks and implement corrective action• Monitored Aged and slow-moving inventory and propose disposal options with cost implications• Evaluated and report inventory gaps on SKU level / Store level basis and recommend incremental orders • Examined weekly reports to identify issues that impact in-stock/inventory• Developed knowledge and understand each store and region profile through weekly Ad flyer monitoring, store communication and with Category team discussions • Initiated Weekly Store Communication about weekly flyer item inventory shortage Show less

• Handled Supply Chain Management services which included order management, timely release of vehicles for production and delivery to Dealers• Monitored Stock Position of dealers and maintained 4 months lead time Inventory Levels• Increased Annual Inventory turnover at 19 dealerships in 10 countries through a more focused and analytical approach to slow moving, past model and obsolete inventory• Supported the development and implementation of New Dealer Order Management System… Show more • Handled Supply Chain Management services which included order management, timely release of vehicles for production and delivery to Dealers• Monitored Stock Position of dealers and maintained 4 months lead time Inventory Levels• Increased Annual Inventory turnover at 19 dealerships in 10 countries through a more focused and analytical approach to slow moving, past model and obsolete inventory• Supported the development and implementation of New Dealer Order Management System (Order Work Bench) and assisted in the flawless data migration from the old system (Merlin)• Maintained 95% customer satisfaction by ensuring all vehicle distribution issues are resolved on time.• Trained and provided System Support to the dealers on the Dealer Order Management Systems (OMS) • Researched, developed and analyzed Sales Performance Reports on various parameters • Worked with plants around the globe about scheduling & prioritizing production orders• Ensured orders are not held in production process or Exit port thereby achieving 10% reduction in Order-to-Delivery timing and timely arrival of vehicles at the dealerships Show less

• Prepared short term and long-term Supply and Demand planning with an accuracy rate of +/- 10% used in Production Planning and Inventory Planning• Developed annual budget and updated forecasts for sales incentive programs by working with Regional sales managers to ensure that incentive strategies align with corporate objectives • Researched and Analyzed regional Industry & competitive data for planning purposes• Examined production allocation utilization and ensure Markets fulfill… Show more • Prepared short term and long-term Supply and Demand planning with an accuracy rate of +/- 10% used in Production Planning and Inventory Planning• Developed annual budget and updated forecasts for sales incentive programs by working with Regional sales managers to ensure that incentive strategies align with corporate objectives • Researched and Analyzed regional Industry & competitive data for planning purposes• Examined production allocation utilization and ensure Markets fulfill 100% allocation commitment• Monitored cost effective Inventory position of distributors to determine spread of Production Allocation• Created and Maintained monthly dealer incentive program and provide program updates as required• Provided Training and System Support to distributors on Dealer Management Systems • Created Trend Analysis, Market Information, Historical Data and Seasonal Forecast • Ensured forecasts are in line with budgets and report status on a regular basis to the finance team• Conducted monthly sales gap analysis and prepared various Analytical and Status Reports such as Sales versus Targets, Forecast Accuracy, Product Ageing, Stock Analysis & Slow-Moving Inventory • Assisted Marketing department during New Product Launches and Auto shows Show less

Master Of Business Administration - Mba, International Business

Bachelor Of Commerce - Bcom