Michael Walker Email & Phone Number

Orlando, FL, US

Orlando, Florida, United States

Handle guest inquiries, concerns, and complaints with professionalism, maintaining high satisfaction levels.Manage cash handling procedures, ensuring accuracy and compliance with company policies.Maintain a clean and organized work environment, ensuring proper stock rotation and bar cleanliness.Contribute to a fun, energetic atmosphere that enhances the.

Orlando, Florida, United States

Represent and promote the PopStroke brand with enthusiasm, engaging customers and creating positive guest experiences.Increase brand awareness by interacting with patrons, explaining services, and highlighting promotions and events.Assist with on-site events, promotions, and activations to enhance customer engagement and drive brand loyalty.Provide product.

Orlando, Florida, United States

• Managed 3 bars and 30 tables by working with up to 12 bartenders per shift
• Contribute to clean working environment
• Assist management with additional projects predominantly with operations to optimize customer satisfaction
• Suggested and assisted with implementation of efficient methods to control the workplace environment during peak hours

Gainesville, Florida, United States

• Managed 4 tables per hour during 8-hour shift, consistently showing attentiveness towards customer in the form of frequent drink refills, timely food delivery, and proper division of final receipts
• Exceeded sales expectations through constant upselling of specialty drinks, weekly and seasonal discounts and menu items
• Ensured customer satisfaction through personal mention of receipt survey, overall reflecting exceptional service, resulting in increased hours and hourly pay

Merritt Island, Florida, United States

• Analyzed and managed customer deliveries
• Managed and fulfilled contractor and company exports
• Logistical analysis of in-store and online product
• Obtained proper certification and operated heavy machinery storewide
• Exceeded delivery expectations through constant analysis of store product, delivery deadlines, and customer relations

Bachelor Of Science In Business Administration, Integrated Business

Bachelor Of Business Administration - Bba, Accounting

Associate Of Arts - Aa, Accounting