Gokul Prasad Email and Phone Number

Greeting and checking in of passengers and passenger baggage for their respective flights. Checking passport, visa documentation and flight details.Monitoring of baggage weights and applying excess baggage charges if applicable asking relevant security questions.Boarding and disembarkation of passengers.Ensure compliance with caa regulations and airport authority bylaws (full training).Skilled at airline systems like As connect, altea software.

Coordinate program beneficiary applications using the program platform.Working closely with the program team to secure patient file approvelEnsure that current patients receive their medications quickly and efficiently.Interacting with pharmacies,patients and other involved stakeholders in the program.Coordinating with the program team to prepare timely monitoring reports( monthly) with patient numbers logistics as well as quality assurance.Organise and schedule appointments.Handling administrative requests and queries from senior managers.Providing general support to visitor.Order office supplies and research new deals and suppliers.

Creating a positive experience for guests from check in to check out.Processing newbookings via the oracle system, ensuring accurate data capture.Manage customer queries and maintain all customer details.Updating all customer details up-to-date using oracle software.Maintain documents and records ensuring all files are up-to-date.Interacting with hotel guests to clear their doubts and complaints.Supporting other teams with various administrative tasks.Monitoring hotel supplies inventory and place orders.Updating all guest details in microsoft excel and program platform.

Interacted with uk customers and clients on behalf of the organization information and update aboutProducts and services using sap and crm platform. Handled the customer queries with required accuracy and within turnaround time (tat). Organise and schedule appointments and meetings.Projects: southern water (uk), anglian water (uk).