Managing and optimizing cloud infrastructure using AWS, including provisioning EC2 instances, configuring VPCs, and overseeing security protocols (IAM, security groups). Skilled in implementing Infrastructure as Code (IaC) with tools like Terraform and CloudFormation. Monitor and troubleshoot cloud performance via CloudWatch, while optimizing costs using AWS Cost Explorer. Manage backup and disaster recovery solutions, ensuring business continuity. Provide direct customer support, resolving cloud-related issues and offering guidance on best practices for cloud architecture. Oversee daily operations through Freshservice and create/manage digital media for event campaigns, helping event time creatives: posters, follow-ups, and more.Technical Skills:AWS: EC2, Lambda, RDS, S3, CloudWatch, VPC, Route 53, ELB, IAM, Cost Explorer, and more.M365: SharePoint, Power BI, Power Apps, Power Automate, Excel, Word, and more.Design Tools: Canva (for social media, rollups, posters, etc.).Operating Systems: Linux