Strategic Operations Leader | 8+ Years | Automobile, E-commerce, FMCG, Logistics, Supply ChainGreetings! I'm Gokuldeep PK, an Operations Manager with 8+ years' expertise in crafting operational brilliance. Specializing in Automobile HSRP operations, E-commerce last-mile logistics, Warehouse operations, FMCG, Team Management, and end-to-end Logistics and Supply Chain Management.Expertise Highlights:• Automobile HSRP Operations: Mastering supply chain logistics and dealership management, ensuring a smooth journey from production to showroom, optimizing efficiency and customer satisfaction.• E-commerce Last-Mile: Pioneering real-time tracking systems and route optimization, achieving significant reductions in delivery times and elevating the customer experience.• Warehouse Operations: Meticulous inventory management and space optimization strategies, streamlining processes, reducing costs, and enhancing overall efficiency.• FMCG Excellence: Strategic leadership in demand forecasting, distribution network design, and shelf optimization, contributing to increased market share and brand prominence.Team Management:Leadership is more than a title. I foster high-performance teams through collaboration, mentorship, and empowerment, consistently surpassing organizational objectives.Logistics and Supply Chain Management:Navigating the complexities of Logistics and Supply Chain Management, negotiating with suppliers, optimizing transportation routes, and ensuring a seamless flow of goods, adapting swiftly to market demands.Notable Achievements:• Spearheaded e-commerce early morning operations and real-time tracking, resulting in a 20% reduction in delivery times and a 15% increase in customer satisfaction.• Led cross-functional warehouse optimization, achieving a 25% reduction in operational costs and a 30% improvement in order fulfillment accuracy.• Redesigned the FMCG supply chain, reducing lead times by 15% and enhancing product availability on store shelves.Vision:Propelled by a vision of operational excellence that transcends industry standards, I am passionate about contributing my skills to organizations valuing innovation, collaboration, and exceeding customer expectations.Let's Connect:I welcome connections with professionals passionate about operational efficiency, industry experts seeking insights, and organizations eager to thrive in the dynamic landscape of operations management.Thank you for visiting my profile. Let's connect and explore how we can drive operational success together!
Rosmerta Safety Systems Ltd
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Head Of OperationsRosmerta Safety Systems Ltd Feb 2023 - PresentKerala, India• Lead & manage a team of Sr. Operations managers, Managers, executives etc.• Managing HSRP operations for 80 Automobile OEMs and 567 dealerships across Kerala• Developing, executing & overseeing multi location manufacturing & delivery of product to end customer• Establish and maintain clear production procedures, job roles and quality assurance guidelines• Guaranteed efficient operations, coordinating requirements with material handling and technical functions• Implement Root Cause Analysis (RCA) and corrective actions to remove production constraints and improve product quality• Develop measures to improve production methods, equipment performance and quality• Develop and implement standardized operating procedures to Organize, prioritize and manage plant maintenance projects to keep facility safe, efficient and clean• Assist in various areas of manufacturing, safety, inventory control and process implementation, Plan, implement, and manage logistics strategies• Identify opportunities to improve operational efficiency by diligently maintaining safety and quality standards• Minimize accidents by maintaining and enforcing safe and clean working practices• Increase productivity and reduced material waste to establish coherence• Manage all client inquires through resolution to enhance customer satisfaction ratings• Communicate regularly with cross-functional team members to maintain clearly defined expectations, Coordinate and optimize transportation and distribution• Ensure all logistics activities comply with relevant safety, quality, and regulatory standards to Improve service quality and increase sales by developing strong knowledge of company's products and services. • Oversaw maintenance of client notes on internal CRM system to facilitate future strategies and key results.
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Assistant Operations ManagerEcom Express Private Limited Mar 2021 - Jan 2023Kochi, Kerala, India• Achieve overall performance and smooth functioning of all HUB and DCs across Kerala• Coordinate with clients for smooth business flow and volume allocations and CP Shipments• Monitor the effectiveness of distribution hub activities and employee's performance across Kerala• Analyze pendency at DCs and ensure all shipments are out for delivery on day 1 of receipt in FIFO and avoid high ageing• Daily monitoring and analyzing overall efficiency of operations department and ensure smooth operation• Reviewing all activities of operations department, Team leads and supervisors and directs the daily activity• Overseas all administration facilities of Organization are in good condition• Monitor discipline and integrity aspects of employees and initiate action when required• Ensure security instructions are followed properly• Monitoring to ensure the availability of HUB storage for smooth inward and outward operations• Manpower management to achieve better productivity, and costs and assign work load accordingly• Ensure customer satisfaction throughout entire delivery process• Conducting familiarizations training sessions to improve productivity and latest updates with team• Maintain overall daily activity reports and ensure targets are achieved by each hub in all metrics• Achieved 100% day to day First mile seller pickups and delivery targets and reverse logistics. -
Warehouse Operations ExecutiveFuture Supply Chain Solutions Limited Aug 2018 - Jul 2020Kochi, Kerala, India• Versed with inventory, inward and outward movement• Monitor and control inflow and outflow and as flow through warehouse ensure 0 ageing• Evaluates cycle count, orders in stages and product levels to improve inventory control procedures• Monitor and escalate discrepancies if any and also check shelf life of SKUs and follow FIFO• Analyze inventory data to anticipate inventory problems and shortages, suggest solutions• Check and monitor shipments Saleable, defective saleable, defective non saleable products• Daily auditing of High value shipments and overall monthly stock audit is conducted to ensure physical count• Good team player, strong team orientation had a team of 18 supervisors• Ensured the team is following the SOP on all aspects of stock management• Improved storage efficiency, slotting strategy, shrinkage control, Goods Receipt, Reverse Logistics• Established close relationships with all departments, analyses product strategies, maintained client service and satisfaction• Managed Vendors, Transporters, and Coordinating with Warehouse operations and Planning Routes for material delivery• SLA preparation and Maintaining daily reports regarding warehouse outward and Distribution activities. -
Logistics ExecutiveStellar Value Chain Solutions Pvt. Ltd. May 2017 - Aug 2018Kerala, India•Handling team for outbound logistics operations and distribution•Proper & effective utilization of Man Power issued through manpower vendors, direct, coordinate, assign, monitor and review the work of individuals engaged in supply chain and related duties•Handling more than five Transporters for transportation of goods/Inter Depot Stock Transfer•Negotiations of various quotations and finalization of vendors•Coordinate with operations team to ensure proper distribution of products•Maintaining MIS and daily outbound activity report•Receipt & Verification of goods received from Central Ware House•Order processing & Dispatch, Verification of Goods. -
Transportation ExecutiveColdex Logistics Jan 2015 - Mar 2017India• Managing on time vehicle placement and delivery of the shipment• Managing total of 24 dedicated refer fleets for Nestle, Cadbury, KFC, Ferraro• Communicating with Shippers, consignee, vendors, and distributers to effectively manage and deliver each shipment• Preparing letter of receipts• Collecting proof of deliveries and letter of receipts after completing deliveries• Monitoring GPS and A/C temperature of the container when the vehicles are in transit to ensure the container is in preferred temperature Nestle given for chocolates• Making ERP entries for each shipment and maintaining shipment details in MIS. -
InternDp World Dec 2014 - Feb 2015Chennai, Tamil Nadu, India
Gokul Deep Education Details
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Good Ocean MaritimeLogistics, Materials, And Supply Chain Management
Frequently Asked Questions about Gokul Deep
What company does Gokul Deep work for?
Gokul Deep works for Rosmerta Safety Systems Ltd
What is Gokul Deep's role at the current company?
Gokul Deep's current role is State Head Operations.
What schools did Gokul Deep attend?
Gokul Deep attended Good Ocean Maritime.
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