Designed and Developed Jomma's marketplace platform, including front-end applications, APIs, backend systems and database architecture

● Lead the Oracle Apex team to develop Store and Inventory Management solutions, Human Resource Management, and Pharmacy management solution. ● Developed more advanced Appointment management solutions for doctors. ● Design and develop integration guidelines for Single Sign On solutions between multiple applications. ● Design and develop advanced infrastructure and security guidelines for Hospital ERP solutions. ● Develop third-party integration solutions through API and database Links for seamless automation between Hospital ERP solutions and third-party applications

● Developed a full Human resource management system specially catered for Hospitalsand diagnostic centers.● Developed Academic and Student information management systems for medicalcolleges and hospitals.● Provided solution on full Hospital Information System infrastructure update.● Design and develop new software modules as per management and clientrequirements.● Provided software support to over 200 hospitals nationwide.● Played the role of project manager and development lead for vast projects of hospitalautomation.

Manage and supervise hardware, network, and software teams to ensure the functionalityand efficiency of all technology operations.● Oversee and evaluate the IT infrastructure of all companies under the group, including 56branches, 4 factories and Head office● Identify and implement system upgrades and security patches● Establish IT policies, budget and upgrade strategies to technologically advance thecompany’s business process.● Ensure and monitor security status of data, network and backup system● Document and summarize all IT tasks and report to upper management● Design, develop and maintain full software (ERP) infrastructure● Design and develop new software modules as per management and departmentrequirements.● Communicate with vendors to purchase efficient and cost-effective technologicalequipment and software● Ensure all regulatory, legal, audit, and agreed internal and external standards of IT● Develop training modules on the newly implemented system or software module● Technologies used: Oracle Database 11gR2, Oracle Middleware Fusion, SQL,PL/SQL, Oracle Application Express, RMAN, DataGuard, GoldenGate, VMware,Apache Tomcat, ORDS, Microsoft Exchange, Microsoft SQL Server

Participated as one of the top 5 startups of the first batch of the Grameenphone Accelerator Program.● Designed and developed the core architecture of a Ridesharing/Ride hailing application.● Designed and developed the prototype and the web application.● Designed, developed, and implemented the server-side architecture, database, and rest data services.● Lead a team of 1 developer to design and develop an android application in 2 months.● Deployed and maintained an application server in the Google cloud platform which ensured seamless service for end-users andfaster scaling options for the company.● Developed business strategies, digital marketing strategies, and security policies which helped in enhancing useracquisition rate and retention rates in a very competitive and culturally reluctant market.

● Designed, developed, and maintained an Agriculture Credit Information System, successfully running in 46 branchoffices.● Successfully integrated Agriculture Credit Information System with existing Financial Information System, making dailytransactional accounting completely automated. Thus, minimizing workload and the chance of financial fraud and/orhuman error.● Lead a team of 3 engineers (2 remote, 1 local) to provide support to over 400 remote branches.● Supervised and trained over 250 branch managers and over 20 area supervisors on how to use the information system tomaximize the productivity of branch offices.● Developed an automated, business intelligence reporting system, which helped the management in making smarter decisionsand financial forecasts.● Implemented mobile banking disbursement system making the loan disbursement procedure easier and more reliable forbranch offices.● Implemented real-time transactional database backup system through Oracle Golden-gate ensuring solid failsafearchitecture of the organization’s information system.● Migrated 3 production servers into virtual environments to reduce production costs and maximize resource utilization.

● Developed an automated database compression and synchronization process (through FTP via modem connection) of 326remote databases (offline) (35GB+) of branch offices, which was the first daily database backup solution of theorganization’s micro-credit information system.● Developed an automatic consolidation and intelligent report-generating system (generating reports in Microsoft Excel viaODBC connection), which was the first daily/weekly reporting solution of theorganization’s micro-credit information system.● Created and maintained the first centralized report server and backup server of theorganization’s credit information system.

● Administered server OS upgrades, oracle platform upgrades, domain controllerpolicies and remote support policies which enhanced performance of all systemsand decreased support requirements.● Created batch-process solution for 1-click reinstalling of OS and custom defaultsoftware of branch computers.● Created policies and guidelines on repair, maintenance and installation of laptopsand desktops, which reduced the average release time of the hardware supportteam.● Designed and implemented intra network of Solar Program office, along with fileand printer sharing. Consisting of 20 workstations, 2 application-servers and 2printers.

● Trained branch managers (50+) and area supervisors (10+) on basic computer troubleshooting and ways to increase workefficiency through technology, which boosted the overall performance of their respective branch/area.● Visited remote and rural branch offices and centers (all over Bangladesh) to better understand the diverse micro-creditculture and system, which contributed in developing a further efficient technology and information system for theorganization.● Gave recommendations on low-cost and high-value computer and computer-related equipment available in the localmarket.

Call Center Executive

Website Development, System Administration