• Conducted market research and competitive analysis to support brand awareness• Analyze data and market trends to generate precise forecasting for brand• Monitor trends and insights while also providing regular reports on performance• Collaborated with cross-functional teams to develop cohesive marketing plans and messaging

• Manage the development of financial metrics for the quarterly marketing plan• Reduced turnaround times for urgent requests by prioritizing tasks based on project deadlines andresource availability.• Optimized workflow management, resulting in faster completion of assignments and increasedcustomer satisfaction.• Monitor key metrics and provide regular reports on data entry

Maintained inventory and store visual presentation to meet customer needsAbility to handle and manage high inbound and outbound call volume in a busy settingHandle disgruntled customers’ needs or issues and providing helpful solutions to their problems.Provided efficient and courteous service to customersCounted cash drawers at beginning of shifts to verify correct amountsOperate effectively independently and as apart the team