Owner of Golden Goose Fitness, a community-based exercise business. Exercise to Music Teacher, Fitness Assessor and PT. International Master Trainer and Stage Presenter for Powerhoop

Embracing a self-employed portfolio career as a Fitness Business Owner and Strategic Marketing Consultant

Next Level Information is a specialist London-based multi-disciplinary Marketing and PR agency delivering content, market intelligence consultancy, communications, marketing, PR, event design and operations to companies operating in the global logistics, transport, supply chain, port operations and cargo handling communities.

Led post integration project within Thomson Reuters Legal UK Sales following the acquisition of Practical Law by Thomson Reuters and the subsequent merge of the two organisations in 2013. Specific responsibility for the delivery of a significant media neutral pricing programme across a portfolio of £20m worth of print and online sales, including the design and implementation of back office operations, recommendations for infrastructure change and the delivery of sales documentation and… Show more Led post integration project within Thomson Reuters Legal UK Sales following the acquisition of Practical Law by Thomson Reuters and the subsequent merge of the two organisations in 2013. Specific responsibility for the delivery of a significant media neutral pricing programme across a portfolio of £20m worth of print and online sales, including the design and implementation of back office operations, recommendations for infrastructure change and the delivery of sales documentation and training. Show less

Responsible for department of 120 staff members sat within the Customer Training, Sales & Marketing Analytics, Marketing Data, Sales Operations and Customer Experience teams. Delivered the successful integration of several operations teams following a major acquisition and the merge of the two organisations, achieving headcount savings in excess of £100K. Led an extensive change improvement programme following the 30% increase in the frontline Sales teams as a result of the integration of the… Show more Responsible for department of 120 staff members sat within the Customer Training, Sales & Marketing Analytics, Marketing Data, Sales Operations and Customer Experience teams. Delivered the successful integration of several operations teams following a major acquisition and the merge of the two organisations, achieving headcount savings in excess of £100K. Led an extensive change improvement programme following the 30% increase in the frontline Sales teams as a result of the integration of the two organisations, the major achievements of which were an improvement in customer call answer times by 8%, an £80K reduction in T&E budget and improved customer training penetration rates in target customer segments by 15% and 10% respectively. Delivered the business process re-design and training required to support the roll out of new CRM tool with the Sales Operations & Customer Experience teams. Show less

Led a 40-strong function with five teams providing operational support for sales and marketing strategy implementation including Customer Education, Sales/Customer Analytics, Sales Business Analysis and Inside Training & Support. CRM thought leadership and business lead on sales and marketing system infrastructure strategy. Additional responsibilities for customer retention strategy, leading on cross-organisational initiatives.

Led a Marketing function of 45+ with full responsibility for devising marketing strategy to drive business objectives. Budgetary responsibility in excess of £4m.

Established post SAP Products and Pricing division.

Project secondment to lead the Products and Pricing stream of a transformative SAP implementation project. Responsibility for system architecture design, UAT testing, deployment, training, organisiational design and change management strategy.

Commercial responsibility for the development of the largely subscription-based regulatory product portfolio, including divestment and acquisition and content commissioning. Led team of in house authors and content creators and managed third party content providers. Devised marketing strategy to support new and renewal revenues , deploying acquisition and loyalty marketing campaigns.