As a veteran business leader, Alicia Fleming brings more than 30 years of experience managing programs in universities, convention centers, hotels, senior living, and real estate.Alicia has specialized in working with older adults since 2016. She is a Certified Senior Advisor, CSA®, Seniors Real Estate Specialist, SRES®, Certified Dementia Practitioner, CDP® with the National Council of Certified Dementia Practitioners, Contributing Editor of Vermont Maturity Magazine, active member of the Vermont Elders Resource Group, VERG as well as Women Business Owners Network Vermont, WBON and serves on the Board of The Alzheimer's Association, VT Chapter. She founded Golden Guide Senior Living Advisor, LLC in 2022.Alicia is known for her compassion and commitment to her clients' goals, whether that is living in their home safely with services or transitioning to the concept of right-sized or senior living communities while navigating the complexities of their home sale.Alicia enjoys spending free time with her husband Frank, their Chocolate Lab, Olive & Yellow Lab, Willow. She is passionate about connecting with others and exploring Vermont by hiking, biking, skiing, and listening to live music.Grateful to learn from and listen to everyone she meets; Alicia deeply values the community and family-centered experience that Vermont provides. Being a Realtor and a Senior Living Advisor aligns her personal commitment to empower and serve others through their aging journey.Alicia enjoys spending free time with her family and yellow lab, Willow. With her husband Frank, she loves exploring Vermont by hiking, biking, skiing, and listening to live music.Grateful to learn from and listen to everyone she meets; Alicia deeply values the community and family-centered experience that KW Vermont provides. Being a Senior Living Advisor and Realtor aligns her personal commitment to empower and serve others through their journey.
Prime Real Estate Company
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Residential Real Estate Sales SpecialistPrime Real Estate Company Aug 2024 - PresentVermont, United States• Identify client preferences, budgets, research properties, and support clients throughout the sales process.•Specialize in serving older adults in transitioning to the concept of downsized or shared living communities and promote the benefits and wide-ranging housing.•Communicate with clients and family members regarding financing options and housing-specific inquiries.
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Founder, Certified Senior AdvisorGolden Guide Senior Living Advisor 2022 - PresentVermont, United StatesGolden Guide Senior Living Advisor offers personalized, local, expert advice in navigating senior living and home care options in Vermont.Golden Guide Senior Living Advisor's mission is to equip seniors and their caregivers with the resources to make senior living choices that best fit their needs and wants. We offer personalized service in navigating senior care options by providing in-depth knowledge with customized, unbiased recommendations, ongoing support and planning tailored to individuals' unique needs, lifestyle and preferences. A locally owned and operated service based and mission driven company with expert guidance covering home care, independent living, assisted living, memory care, and beyond.
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Real Estate AgentKeller Williams Realty, Inc. Mar 2020 - Aug 2024South Burlington, Vermont, United States -
Sales And Marketing DirectorLcb Senior Living, Llc Dec 2016 - Jun 2022Shelburne & South Burlington, Vermont• Cultivated leads and organized site visits for clients and families related to enhanced independent living, memory care, and assisted living settings.• Responded to referrals from a wide range of sources, including business partners & associates, physicians, families, and agencies supporting seniors.• Collaborated with key decision makers, navigated family dynamics, and provided explanations of insurance coverages related to housing choices.• Supported clients in transitioning from private residential to community style living.Accomplishments:• Achieved 500+ move-ins across both properties during tenure as part of the sales & marketing team. -
Senior Sales ManagerInterstate Hotels & Resorts, Dba Hilton Burlington Aug 2013 - Dec 2016Burlington, Vt• Managed group sales operations, established and nurtured relationships, and generated revenues from the government sector, state associations, and national, regional, and group business & travel industry accounts.• Ensured revenue goals and budget forecasts were met or exceeded and planned & managed the annual budget for group food & beverage.• Solicited new business, maintained strong relationships with accounts, and oversaw networking, community outreach, and sales mission at trade show events.• Developed and implemented creative sales strategies through analysis of historical, current, and anticipated hotel, marketing, and account trends.• Served as the Image Committee Chair in support of community organizations, including The Ronald McDonald House and COTS.Accomplishments:• Recipient of Regional 2015 Top Performer Sales Stars of Excellence Award for achieving $90M in sales.• Maintained 95% client contract renewal rate through opportunities for engagement, effective communication, and high customer service standards.
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Catering Sales ManagerSheraton Hotels & Resorts Apr 2012 - Aug 2013South Burlington, Vt• Managed catering sales operations for Starwood Hotels & Resorts and led sales initiatives which focused on existing clients and identified new business prospects as revenue generators.• Marketed, contracted, and coordinated a high volume of events with an emphasis on the wedding and social market.• Engaged with community organizations & business/professional groups to build opportunities for new business.• Collaborated with management and the culinary team to develop and maintain attractive and competitively priced menus.Accomplishments:• Generated $700K in new annual catering sales within the Social, Military, Education, Religious, and Fraternal (S.M.E.R.F.) and corporate markets. -
Sales And Marketing DirectorLake Champlain Shoreline Cruises Jan 2011 - Apr 2012Burlington, Vt• Managed strategic sales and marketing initiatives to promote new events and seasonal campaigns.• Solicited, marketed cruise amenities, and secured new accounts from the corporate and social markets.• Engaged with community organizations to build opportunities for new business.• Contracted and collaborated with advertising and media professional, including local television, newspapers, and radio to promote shoreline cruises.Accomplishments:• Increased charter food and beverage sales by 18% year over year.• Coordinated 200+ private and group events in a six month season, including 39 weddings.
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General ManagerAramark, Emerald Coast Convention Center Jan 2007 - Nov 2010Fort Walton Beach, Fl• Managed food and beverage operations, strategic sales and marketing initiatives, a $1M budget, P&L reporting, and market analysis.• Oversaw procurement, production, and presentation of all hospitality services.• Directed recruitment and professional development of the management team and hourly associates.• Planned and executed fundraising events in support of local charitable organizations.• Implemented and managed Aramark programs in compliance with standard operating procedures.• Analyzed competitors, industry trends, e-commerce opportunities, and consumer traits in an effort to elevate business.Accomplishments:• Developed revenue enhancing initiatives with innovative marketing strategies, increasing top line sales by more than $260K.ARAMARK, Tampa, FL & Radnor, PA 2003-2006Bench General Manager / Food Service Director• Specialized in new account openings and client relations at the Tampa Convention Center.• Directed Food Service operations at the Archdiocese of Philadelphia.
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Northern New England Regional RecruiterNew England Culinary Institute Sep 2005 - May 2006Montpelier, Vt•Determined appropriate candidates via the structured admissions process of NECI culinary and hospitality programs.•Managed regional information sessions to promote the expansion of the food and beverage industry target market.•Maintained a 65% travel and 35% home office schedule demanding independent motivation to surpass business objectives. •Developed and cultivated alumni relationships to support recruitment in northern New England.•Provided support for on-campus tours, orientations and open house events.
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Food Service DirectorAramark, Archdiocese Of Philadelphia Aug 2003 - Mar 2005Radnor, Pa•Managed $3.5 million of a $9.5 million account, representing 31 schools across six counties while supervising a team of 31 managers and 300 employees.•Implemented a new marketing concept in six high school locations; 10% overall sales increase yielded after six months. •Supported general manager in gaining new business and assisting in the development and on-site management of openings.
Alicia Fleming Education Details
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Hospitality Management
Frequently Asked Questions about Alicia Fleming
What company does Alicia Fleming work for?
Alicia Fleming works for Prime Real Estate Company
What is Alicia Fleming's role at the current company?
Alicia Fleming's current role is Certified Senior Advisor at Golden Guide Senior Living Advisor & Seniors Real Estate Specialist at Prime Real Estate Company.
What schools did Alicia Fleming attend?
Alicia Fleming attended Johnson And Wales University.
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