•Collaborating with Dr. Nancy Fulda on creating and integrating AI technology into public education systems to better students' and teachers' experiences and improve efficiency•Lead a team to develop an AI-backed system to revolutionize secondary education through personalization•Conducted interviews with educators in different positions across Utah to understand challenges and opportunities for AI in classroom•Developed a deeper understanding of machine learning algorithms and practical applications in education

•Handled diverse student inquiries related to admissions, registration, and Financial services•Provided empathetic and effective support, enhancing student experience through calls, tests, and emails•Collaborated with various university departments for seamless service delivery