Reporting to the CTO, leading over 40 globally distributed engineering teams across disciplines, including mobile and web development, responsible for delivering e-commerce solutions at Scentbird, a fragrance subscription e-tailer.

Mattress Firm, Inc. is one of the largest specialty bedding companies in the world with over 2,600 stores nationwide. As a member of the senior leadership team led the Digital organization in implementing the strategic digital transformation from a vendor-based monolithic architecture to a modern microservice-based PWA (Progressive Web App) platform. This transition is crucial in keeping up with the latest industry trends and ensuring the organization's technology infrastructure is efficient and scalable. My leadership and expertise in this area have greatly contributed to the success of the company's digital initiatives► Led the Engineering, Architecture, and Platform teams to design the overall technological architecture for the company’s products and processes to ensure coherence across the IT landscape► Successfully defined and executed a strategic technology vision that resulted in remarkable achievements, including a 3x improvement in website performance measured by Core Web Vitals Implemented initiatives that led to a 30% increase in digital sales. By effectively reducing maintenance costs by 50%, I enabled the organization to allocate resources more efficiently. Furthermore, I secured the necessary budget to ensure the successful implementation of these initiatives► Tracked and managed KPIs to objectively assess engineering's progress against the roadmap► Partnered with Product leadership to implement continuous improvement, deployment, and testing as part of the product delivery lifecycle► Successfully implemented DevSecOps practices, ensuring the seamless integration of security throughout the software development and deployment lifecycle, which minimized risks and enhanced overall system integrity► Established a culture of innovation using principles of Build-Measure-Learn► Expanded, upleveled, and managed engineers to ensure critical roles were filled to execute the roadmap► Made infrastructure decisions that have critical long-lasting impacts

The Connected Commerce (CoCo) platform enables Target (previously Consensus) omnichannel commerce (in-store and online) to offer bundled products, services, and subscriptions that require service activation. Engineering at CoCo operates in small mission-focused teams that are tasked with complex business problems. They've got depth and breadth across the technologies we use to run the CoCo platform at scale. The team contributed to Target's advanced software posture, which allowed the company to handle major events like a 500% increase in curbside pickup during the pandemic. ► Led and grew teams of over 30 passionate engineers in our San Francisco office. ► Provided support and guidance that enables the teams to self-organize and to achieve sustained high velocity and predictability. ► Planned against and pivot the team for new challenges that arise during development.► Fostered growth and diversity, ensuring that each new hire significantly improves the team.► Collaborated with leadership across Product Management, Architecture, DevOps, and QA to deliver high-value products that solve urgent business needs while designed in a sustainable way, so the value continues to deliver in the long term.► Collaborated with business stakeholders and technical leads throughout the enterprise on the business and technical architecture.► Drove zero-defect culture throughout a custom Agile engineering life-cycle. ► Evaluated the current backlog for releases and develop a strategy to get the engineering team back on track.► Increased the consistency and timeliness of new releases with a focus on increasing efficiency while maintaining quality.

Led Target's Consensus development center in San Francisco building and operating an enterprise-grade retail SaaS platform for activating services and subscriptions.

OneLogin provides a cloud-based identity and access management (IAM) solution that offers single sign-on (SSO), making it easier for companies to secure and manage access to web applications both in the cloud and behind the firewall. Led development of the major revenue-generating flagship products: OneLogin Desktop, Mobile Launcher, and OTP. ►Responsible for anticipating, enabling, and mapping business strategies to a high-performing technology execution model delivered by several teams with a mandate to bring new innovative software solutions to OneLogin’s portfolio►Collaborated with an Architect to drive the design framework and implementation of the first micro-services architecture►Partnered with the Technology Leadership Team to drive the design and phased implementation of the next-generation platform. Worked closely with product management on product vision and requirements; with the CTO office on technology strategy and architecture; with professional services to ensure predictable and repeatable configuration and deployment; and with the leadership team to develop vision and strategy driving processes, technology, and people management initiatives.►Adopted Agile principles to explore new solutions. Organized SCRUM teams and trained technical leads and project managers in how to run ceremonies and manage artifacts effectively.►Owned product development and produce regular, high-quality releases. Ensured status is measurable and transparent.►Drove the transition of the organization from an isolated development and release model to Continuous Integration (CI) and low-latency releases. Worked with leadership to identify continuous improvement opportunities for software development, design, and engineering areas.

Vungle (acquired by Blackstone) is the leading in-app video ad platform for performance marketers, which serves ~4B+ video ads per month on over 200M unique devices. 45000+ mobile apps and games use Vungle's SDK including companies like EA, Ubisoft, Zynga, King, and Microsoft. Built and led the mobile engineering, QA, and Customer Success teams. Re-designed the buggy SDK and shipped multiple generations of this flagship mobile ad product (iOS, Android, and Windows). The new SDK resulted in a 130% lift in conversion rates, which helped the company achieve phenomenal growth after a period of significant losses.

Lead the engineering team to create consistent, modern, personal, fast, intuitive, and beautiful experiences in the Shopping area of this social e-tailer.► Worked closely with product owners and other engineering teams to make optimum and timely feature and technical choices that bring maximum business advantage.► Established an effective Agile process, which empowers the team to ship frequently, by identifying obstacles that are stopping engineers from unlocking their full potential and helping them to navigate organizational, process, and people-based challenges.► Successfully leveraged off-shore developers in Russia to re-launch a new mobile site in 3 months using node.js and rendr.js technologies, which produced 10x performance improvements over the previous RoR site. This doubled the revenue due to an increase in page views and a decrease in the bounce rate.► Directed endless performance tuning sprints focused on reducing latency to make the mobile shopping experience blazingly fast. Collaborate with the DevOps team to add instrumentation and monitoring to support production environments.

Managed the engineering team responsible for the development of a multi-channel CRM tool for Customer Service with homegrown chat and VoIP capabilities and the Netflix Help Center. Through the use of highly integrated custom software and enterprise-class cloud-based technologies, the engineering team has enabled Netflix to reduce operational costs without sacrificing the impact on superior customer service, which is consistently ranked among the best in the US.► Defined the vision for a new integrated CRM that would improve customer service agents' productivity and quality of service across multiple channels: voice, chat, internal/external websites, and streaming devices. The new UI, modeled after Facebook’s News Feed, displays every customer history as a trail of “stories” about the issue and what people have done to resolve it.► Redesigned customer-facing Help Center (help.netflix.com) as a major hub for self-service, which greatly improved call containment saving the organization time and money.► Led VoIP-CRM integration, which embeds telephony functionality directly into the CRM platform. Integrated ACD identifies incoming phone calls from customers, instantly recalling data from an organization's CRM system. When a customer call comes in, the agents receive a pop-up window on their desktop with a complete picture of the customer's relationship with the company. This feature will slash telephony costs while providing new and innovative features and give operational managers a continuous and reliable performance tracking system.

Kleintech was a start-up delivering applications that allow people to express taste by building virtual, 'followable' portfolios of the products they love. Was responsible for building and driving an agile global engineering organization across the US, Brazil, and Russia, in order to deliver innovative taste-expressing applications like TasteJive.com and Frugar.br. My focus was on cultivating a culture of excellence, building high-performing engineering teams, and driving the continued growth and development of the organization. My leadership helped to keep our products ahead of the competition while fostering an environment where talented engineers could thrive and build the best possible products.► Set the technical direction for the team and drove the evolution of the systems architecture. Identified technology trends and evolving social behavior that may support or impede the success of the business.► Characterized analysis and design activities, set standards for product specification and system models set schedules, and manage expectations for product launches.► Communicated the company’s technology strategy to investors, management, staff, partners, customers, and stakeholders..

Joined the esteemed Department of Energy-funded research organization, JGI, to pioneer start-up innovation in genomic research. As the leader of the Informatics department, I oversaw cross-functional teams of engineers and scientists located at multiple sites, who were responsible for creating and supporting a range of enterprise software and infrastructure, including project management and LIMS applications, data analysis pipelines, web portals, and IT services. Our team served over 300 scientists and administrators in multiple locations, through cutting-edge, large-scale genomic research and sequencing services.► Transformed the Informatics department from waterfall silos to agile product-oriented teams, re-ignited stalled development efforts, and shortened the development lifecycle from years to weeks.► Planned and delivered an entirely new platform capable of meeting JGI's future needs, turning technology into a long-term asset. Replaced antiquated applications with enterprise Java systems based on the new service-oriented architecture (SOA), which formed the foundation for the scientific Software-as-a-Service (SaaS) strategy.► Consolidated fragmented applications into a strategic portal. Developed a comprehensive web communication strategy that promoted JGI's vision, mission, and strategic goals. The new enhancements extended the institute’s online brand and were highly regarded as a major accomplishment by the DOE and scientists.► Streamlined business operations by developing smart business automation applications on Ruby and Jira.► Oversaw the design and implementation of the new infrastructure for the High-Performance Computing (HPC) data center, which quadrupled existing capacity to 1.4PB storage, 3160 CPU SGE cluster on 10GPS WAN with tight SLA restrictions.

The Community Division of CNET Networks is responsible for the Webshots.com, AllYouCanUpload.com, Chow.com, and Consumating.com web properties. Managed engineering organization delivering well-respected www.webshots.com photo/video sharing site averaging 26MM unique monthly visitors, 1.5MM (peak) daily photo uploads, and over 500MM online photos. Served as a key member of the executive team. Re-architected Webshots from legacy Perl FastCGI code to Java/JSP and MySQL, which allowed growth from 23MM page views per day to over 60MM page views per day in just over four months.

Managed two engineering teams responsible for critical areas of the complex infrastructure: Application Persistence (DAL) and Data Messaging. These technologies allowed the new Java platform to scale.► Took over two major projects and re-ignited stalled development efforts within weeks. Applied extensive knowledge of Enterprise Server architecture, design patterns, and leading technologies to lead the development of robust and scalable persistence and messaging platforms.► Founded 2 Infrastructure teams responsible for the development and support of Data Access Layer (DAL), a highly scalable OO framework for data access used by application developers throughout eBay. Developed a robust messaging platform that provided live data feed for the new eBay Billing System.

Joined an early-stage online credit card start-up to manage the development and growth of the Technology organization through a successful IPO. Realized a complete CRM solution composed of outbound and inbound systems featuring real-time credit risk analytics, workflow automation, and CTI to provide powerful tools for automating enterprise processes. Reduced campaign turnaround time from months to near real-time and generated $40MM of added revenue in FY2001 and reduced processing time from weeks to days, resulting in a 25% decrease in booking cost per account