Developed and maintained a structured data-tracking system to optimize email solicitation strategies for a law firm specializing in ADA compliance cases. Utilized spreadsheets to monitor outreach metrics, including response rates and follow-up timing, enabling data-driven decisions on email scheduling. Analyzed trends in email engagement to refine solicitation timing and improve follow-up success rates. Ensured accurate tracking of initial and follow-up communications, facilitating streamlined client outreach processes.

Managed the eCommerce platform as well as 3rd party sales platforms for a bakery franchise. Successfully handled eCommerce customer service, responding to reviews and customer care complaints to enhance customer satisfaction. With Quickbooks, Maintained general ledger and financial records using Quickbooks. Prepared legal documents and training manuals to preparethe business for sale.

Created and managed the ecommerce platform for a kitchenware and home goodsbusiness. Utilized Wix Builder to craft a user-friendly online presence, enhancingthe brand's visibility and customer accessibility.Led the Social Media Marketing efforts, implementing strategies to boost brandawareness and engagement across various platforms. Proactively prepared thebusiness for sale, contributing to a smooth transition for the new business owners.(SaveonFoil now rebranded as All Set - allsetboca.com)

Assistance to the Vice President of eCommerce. Attended executive meetings, taking detailed notes, and recording minutes to facilitate transparent communication and follow-up actions. UX/Web designer fort he eCommerce platforms, Mouth.com, iGourmet.com, and plantbelly.com. Participated in vendor due diligence in Marketing.