Gomathi Arasu Email & Phone Number

Shah Alam, Selangor, Malaysia

ASSISTANT MANAGERCANON MARKETING (MALAYSIA) SDN BHD — Selangor • Manage a team of people in HQ and assist Branches on issues pertaining Collection.• Prepare weekly Consolidated AR report for nationwide.• Monitor customer payment collection status and proceed with necessary Dunning Actions if necessary.• Assist on recovery of overdue debts and minimizing bad debts for the companies.• Prepare monthly customer AR collection projection and work toward to meet the AR collection target.• Ensure timely follow of delinquent outstanding accounts receivable with customer and escalate to Sales Team if their assistance is needed.• To reconcile our accounts receivable with customer's accounts in order to minimize/avoid disputed invoices with customer's accounts.• Identify and address problem accounts, facilitating efficient collection.• Provide quick decision-making support for both yourself and junior team members.• To approve service & toner request for HQ individual customers and Nationwide Branches.• Prepare payment installment letter upon approved by the Management.• Prepare the monthly Write off list to AR team.• Prepare weekly new allocation list to HQ collection team.• Prepare month Debts Review Meeting slides & arrange the Monthly meeting with the Management team accordingly.• Prepare justification for the Management to decide on Write Off / proceed with ELOD for bad pay customer depending by case by case.• Submit ELOD request for Branches.

Shah Alam

Shah Alam, Selangor, Malaysia

• Conduct credit analysis for new application and existing customer which include financial and nonfinancial date by carry out credit and financial evaluation• To meet monthly collection target and work toward regional business objective based on KPI set• Handle queries in a timely & professional manner and resolve disputes and reconciliation of accounts by maintaining good communication and coordination with cross functional parties• Follow up and resolve quickly on AR disputes issues with customer• Conduct field visit on delinquent account for fast recovery• Call customer to check on the payment to make sure the outstanding doesn't over flow the credit terms• Knowledge on CTOS company check to do credit evaluation for new & existing customers• Calling & visiting debtors on collections, auto dialer and resolving disputes• To maintain customer relationship both internal & external, dealing with customer enquires & problems in a timely and effective manner• To perform monthly accounts reconciliation & final account reconciliation on our respective customer's account• Follow up on daily client payments and collections• To prepare DSO report beginning of every month• Send reminder to customers.

Damansara Utama

• Prepare documents as purchase orders, delivery orders, and quotation• Handle queries from customers• Review and release orders on credit hold after receiving the payments• Go after the customer once payment reaches the due date• Reconcile and resolve my own disputed customer’s account• Prepare debtors listing• Record payment & cheques• Arrange Interviews• Update customer's leasing payments• Send reminders