- Build and strengthen trusted partner relationships and help clients navigate the energy transition- Develop and manage strategic growth plans- Member of the North America Regional Leadership Team- Co-Executive Sponsor DNV NA AAPI ERG

- Served as Residential Roadmap Lead for California’s statewide impact evaluations for residential sector energy efficiency programs.- Led cross-functional project teams and managed diverse stakeholders.- Provided oversight on research and analytics studies related to customer adoption of distributed energy resources, smart grid-enabled technologies and services, strategic energy management, and behavioral program evaluations.

- Steering role in designing national research studies to advance understanding of energy consumers- Help set research strategy that addresses needs of diverse stakeholder group from the energy industry

Guest lecturer in Customer Engagement for Willamette University's Atkinson School's "Utility Management Certificate" program for managers and individual contributors from electric and gas utilities. The course aims to develop professional competencies critical for utility management roles through this highly-interactive 10-day (~80-hour) course.

Instructor for the Customer Service and Engagement course under NWPPA’s Future Utility Executive Leadership (FUEL) program. FUEL is a 10-day course designed for public power professionals assuming leadership positions at their organizations.

- Led consultation on design & analytics for new product research, pricing, market sizing, and customer segmentation projects in industries like telecom, media, retail, airlines, etc. leading to significant new wins driven by analytic sophistication.- Expanded analytic repertoire resulting in repeat clients and significant annualized cost savings.- Successfully managed off-shore analytics partner by cultivating a stable and reliable long-term relationship.- Responsible for training new statisticians on analytic techniques employed on standard projects.- Upgraded format and function of analytic deliverables to client ready interactive decision tools.