Jonathan Merrill Email & Phone Number

Dallas, Texas, US

• Strategic IT Leadership: Develop and execute IT strategies that align with the organization's overall objectives, overseeing technology implementations that drive efficiency and competitive advantage. 95% complete year.
• International Infrastructure: Manage and optimize all IT infrastructure in the US and India, including servers, storage systems, networks, and virtualization environments to ensure high availability and performance..
• Team Management: Direct and develop the IT team, fostering a culture of high performance and continuous improvement. Establish clear team goals and KPIs that align with the organization's IT strategy. SLA targets.
• Budget and Resource Allocation: Manage the IT budget effectively, ensuring optimal allocation of resources to projects and operations that yield the best ROI. $3M budget year one. $2.25M budget year two.
• Security and Compliance: Implement comprehensive IT security policies and procedures to safeguard company data and IT assets. Ensure compliance with relevant laws and regulations. Managed SOC2 audit and controls..
• Vendor Management: Negotiate with technology vendors and service providers to secure software, hardware, and consulting services that meet the company's needs at favorable terms. Significant cleanup reducing overhead.

Dallas, Texas, US

• Strategic IT Leadership: Develop and execute IT strategies that align with the organization's overall objectives, overseeing technology implementations that drive efficiency and competitive advantage.
• Physical and Virtual Infrastructure: Manage and optimize IT infrastructure, including Microsoft and Lenovo servers, NetApp storage systems, Fortinet and Cisco networks, and VMware virtualization environments to ensure.
• Team Management: Direct and develop the IT team, fostering a culture of high performance and continuous improvement. Establish clear team goals and KPIs that align with the organization's IT strategy.
• Budget and Resource Allocation: Manage the IT budget effectively, ensuring optimal allocation of resources to projects and operations that yield the best ROI. $3M budget year one.
• Security and Compliance: Implement comprehensive IT security policies and procedures to safeguard company data and IT assets. Ensure compliance with relevant laws and regulations.
• Vendor Management: Negotiate with technology vendors and service providers to secure software, hardware, and consulting services that meet the company's needs at favorable terms.

Coppell, TX, US

• Responsible for determining current and future enterprise infrastructure needs by working with senior leaders, determining business objectives and technology requirements, and overseeing information systems and.
• Rebuilt the Information Technology Operation: Rip and replace infrastructure, rebuild the Microsoft stack, support application development and print operations. o Oversaw $1M in technology projects. Established.
• Build an Information Security program: Hired security personnel, implemented security policies and technology with heavy focus on risk identification and ISO 27001. Developed threat vulnerability assessments and.
• Influence culture to support DevOps: Implemented SonarQube, least privilege, deprecating legacy environments, promoting zero-trust, leveraging automation using Azure DevOps.

Dallas, TX, US

• Tasked with Developing Systems Engineering Operations Team: Led team at Viawest Datacenters located in Denver, Colorado and Richardson, Texas. Manage $1M resource budget, 1400 total servers under support
• Support Systems Engineering Projects Team: Support teams with overdue or failing IT projects.o Projects: Outsource L1/L2 server support functions to CompuCom, System Center deployment for patch management, enterprise.

• Build Information Technology Managed Services: Led team to oversee corporate office, two full medical surgery hospitals, three large surgery centers, and two ambulatory surgical centers. Joint technology budget.
• Performed Information Security Incident Response: Two breaches detected and handled by leadership team. Worked with Office of Civil Rights (OCR), performed audits, worked with leadership to close gaps.
• Drove Technology Strategy Initiatives: Integral leader on multiple capital revenue projects.o Design, engineer, and implement information technology for Texas Health Rockwall Emergency Services Clinic. $1M technology.

Bachelor Of Business Administration (Bba)

Completed Coursework Towards Bachelor Of Science, Information Technology Degree

Police Sciences Coursework