Technology Command Center (Tcc) Manager
CurrentEnsure continuous operations (24/7) of West Coast Technology Command Center by monitoring Gulfstream Enterprise systems and applications, by recognizing and stop problems that may occur in networks, storage, switchers, routers and secure all aircraft data.1. Day to day operations of BTC West Technology Command Center.2. Manage TCC Team of Monitoring Analyst, Incident Coordinators, and Tools Engineers.3. Develop requirements, outlines, budgets, and schedulers for TCC projects.4. Responsible for proactively monitoring of Gulfstream Enterprise.5. Provide risk assessment related to TCC operations.6. Utilize in-depth technical knowledge to design and implement secure solutions to meet customer needs while protecting the corporation's assets.7. Ensure Major Incident Management process is followed by assessing potential issues, proactively mitigating issues, escalating to S1 or S2 as appropriate, ensure leadership communication and awareness, and facilitating troubleshooting efforts.