Luis Gomez Email & Phone Number

Argentina

Buenos Aires, Argentina

Front line ofcustomer service, answering customer questions, and providing information about our services to find the most suitable solution for costumer needs.Responsible for transactions such as refunds, credits, issue changes and receipts for customers.Managed the cash register operation, receiving payments from customer (cash or cards).

Buenos Aires, Argentina

Currency exchange services (through PayPal, Skrill, and AirTm).Support customer with exchange rate variances keeping their money value at good levels by moving founding from different wallets.

Caracas, Dsitrito Federal, Venezuela

Call center from private health insurance company oriented to mass attention.Promote products and services from top insurance companies, such as healthcare, life, burial, among others.Follow up to administrative duties, personalized attention to customer support, subscription and registration of new customer, guidance and training for web page self support, payables, forms filling, overall business support in compliance of internal policies.Support to all customer's communications share by emails and texts (welcome letters, guidines, coverage, emergency lines, operations hours, among others).

Barquisimeto, Venzuela

Managed social media (Facebook, Twitter and Instagram). Responsible for media content, which included editing, strategic posting and advertising planning. Customer assistances (for current and potential customers). Responsible for new project quoting and sales activities.