Planning and creating pricing strategies on OTAs. Managing GDS & Verticalbooking (Channel Manager and booking engine System) which is brand's and all other distribution channels which are used with extranet. Preparing weekly and montly web product and revenue reports, rate plans, inventory management reports and daily online booking statistics. I have been also in charge developing and increasing room nights and room revenue which are booked through online. Responsible for managing rate plans, room inventory and system restrictionsControlling of individual reservations and ratesCompetition of rates for each segment Weekly check of definite and tentative group blocks, rates and comparing with revenue plan

Welcoming the guests at the entrance of the hotel, dealing with paper-work of check in process.Giving the information about the hotel facilities and familiarizing the guests to the environment.Dealing with their questions, problems, requests or needs on any issue.Setting up the payment bills and explaining the charges to guests by their approvals before closing the accounts.Coordinating the related departments (F&B, Housekeeping, Reservation and Guest Relations, Front Desk) about the daily tasks,Promptly answer the telephone using positive and clear English communications.Complete the nightly audit of the hotel through the Ailos system.