José Basto Da Silva, M.Sc., Pmp®, Csm®

José Basto Da Silva, M.Sc., Pmp®, Csm® Email and Phone Number

Internal IT Systems' Manager @ IAM - Ensuring ROI, successful Programs and happy Customers @ Municipal Affairs Bureau of Macao SAR Government
José Basto Da Silva, M.Sc., Pmp®, Csm®'s Location
Macao Peninsula, Macao SAR, Macao
About José Basto Da Silva, M.Sc., Pmp®, Csm®

Results-driven Senior Manager with experience at the Board level and demonstrated success in defining governance strategies, ensuring executive and operational alignment, monitoring and control, team fostering, and reporting to ensure compliance with expected Organizational Key Results. Bringing forth nearly 3 decades of extensive experience in the software development industry, defining policies and processes that facilitate continual progress and objectives achievement, combining hard and soft skills, aligned with the strategic vision to drive excellence in project execution and deliverables. Proven ability to lead multiple workstreams, track performance, ensure targets are met, and communicate effectively with stakeholders. Strong work ethic, multicultural experience (worked in various countries) and commitment to applying best practices, technical acumen, and interpersonal skills. Some examples include:• As PMO at Critical Software, I helped put together a PMO group, defined the governance strategy and supporting artifacts. As a result, the company improved project management skills, increased the profitability estimate accuracy, and increased team’s morale.• As Quality Director at Critical Software, I was in charge of the very first CMMI-DEV ML 5 certification in the country (Portugal). I defined statistical models (e.g. estimated bugs per SLOC per phase, fix cost per phase, etc) that helped estimate better, and develop six-sigma level quality software in less time and with less cost, therefore ensuring customers’ higher value for money and satisfaction.• As Area Manager at IAM, I was in charge of defining a strategy and managing the development of the new HR Management System. The new system replaced the previous AS/400 system (running for 30+ years). As a result, the current system manages data of 2700+ workers in compliance with the various contract models using 2 local official languages (Chinese and Portuguese), running on a faster platform, with data integration with other surrounding systems (e.g. vacation, payslip, etc.), easier to adapt to changes and with a sexier & friendlier user interface.Fluent in Portuguese, English and Cantonese. Can speak a little French and Spanish.

José Basto Da Silva, M.Sc., Pmp®, Csm®'s Current Company Details
Municipal Affairs Bureau of Macao SAR Government

Municipal Affairs Bureau Of Macao Sar Government

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Internal IT Systems' Manager @ IAM - Ensuring ROI, successful Programs and happy Customers
José Basto Da Silva, M.Sc., Pmp®, Csm® Work Experience Details
  • Municipal Affairs Bureau Of Macao Sar Government
    Internal It Systems' Manager
    Municipal Affairs Bureau Of Macao Sar Government Jan 2019 - Present
    Macao Sar
  • Civic And Municipal Affairs Bureau Of Macao Sar Government
    Internal It Systems' Manager
    Civic And Municipal Affairs Bureau Of Macao Sar Government May 2017 - Dec 2019
    Macao
  • Civic And Municipal Affairs Bureau Of Macao Sar Government
    Pmo & Project Manager
    Civic And Municipal Affairs Bureau Of Macao Sar Government Aug 2012 - May 2017
    Macau
  • Companhia De Telecomunicacoes De Macau S.A.R.L.
    Senior Manager, It/Pmo & Performance Management & Qa
    Companhia De Telecomunicacoes De Macau S.A.R.L. Jun 2012 - Aug 2012
    Macau
  • Sei Partner Advisory Board'S High Maturity Working Group
    Member
    Sei Partner Advisory Board'S High Maturity Working Group May 2011 - Jun 2012
  • Critical Software
    Quality Director
    Critical Software Oct 2008 - Jun 2012
    Coimbra, Portugal
  • Critical Software
    Pmo & Project Manager
    Critical Software Mar 2006 - Sep 2008
    Coimbra, Portugal
  • Critical Software
    Software Quality Engineer / Consultant
    Critical Software Jan 2003 - Apr 2006
  • Critical Software
    Project Engineer
    Critical Software Mar 2001 - Jan 2003
  • Critical Links
    Pmo
    Critical Links Nov 2006 - Mar 2007
  • Ccg - Centro De Computação Gráfica
    Multimedia Developer
    Ccg - Centro De Computação Gráfica Sep 2000 - Mar 2001
    Coimbra, Portugal
  • Centro Hospitalar De Coimbra
    Técnico Superior De Informática
    Centro Hospitalar De Coimbra Sep 1998 - Aug 2000
  • Leal Senado De Macau
    Técnico Superior De Informática
    Leal Senado De Macau Jul 1996 - Jul 1998
  • Serviços De Administração Da Função Pública
    Técnico Superior De Informática
    Serviços De Administração Da Função Pública Mar 1996 - Jul 1996

José Basto Da Silva, M.Sc., Pmp®, Csm® Education Details

Frequently Asked Questions about José Basto Da Silva, M.Sc., Pmp®, Csm®

What company does José Basto Da Silva, M.Sc., Pmp®, Csm® work for?

José Basto Da Silva, M.Sc., Pmp®, Csm® works for Municipal Affairs Bureau Of Macao Sar Government

What is José Basto Da Silva, M.Sc., Pmp®, Csm®'s role at the current company?

José Basto Da Silva, M.Sc., Pmp®, Csm®'s current role is Internal IT Systems' Manager @ IAM - Ensuring ROI, successful Programs and happy Customers.

What schools did José Basto Da Silva, M.Sc., Pmp®, Csm® attend?

José Basto Da Silva, M.Sc., Pmp®, Csm® attended Departamento De Engenharia Informática - Universidade De Coimbra, Departamento De Engenharia Informática - Universidade De Coimbra, Instituto Superior Bissaya Barreto, Knowledgehut, Hp E Education Services, The Knowledge Academy, Carnegie Mellon University, Evolui, Xz Consultores, Carnegie Mellon University, Ps&j Software Six Sigma, Threon Iberia - Pmo Consulting, International House, Carnegie Mellon University, European Space Agency, Escola Comercial Pedro Nolasco.

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