Prasad Gondala Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Hyderabad, Telangana, India

Hyderabad, Telangana, India

• Managed and processed sensitive student data, maintaining a 100% accuracy rate and complying with all privacy regulations.• Streamlined data collection processes by implementing automated data gathering tools, leading to a 50% decrease in manual effort and an increase of accuracy• Developed and implemented automated data monitoring process using Power Automate, reducing average processing time by 70% and increasing accuracy to 99%.• Coordinated and executed on-site admissions events across 5 remote locations.

Mumbai, Maharashtra, India

• As a member of the technical support team, I provided email assistance to customers to resolve their technical issues promptly and efficiently.• Throughout my tenure as a member of the technical support team, I consistently exceeded expectations by maintaining a quality level of over 95% in productivity, quality, and TAT (Turn-Around Time) metrics, demonstrating my dedication to delivering exceptional results.• I received monthly incentives for my entire tenure, which was approx 20% of my annual CTC for my exceptional performance in delivering high-quality results and going above and beyond as a member of the technical support team.• I played an instrumental role in implementing process improvements to reduce TAT (Turn-Around Time) for ticket closures, resulting in more efficient and effective customer support.• I was involved in the end-to-end process of migrating the CRM platform from Oracle to Salesforce, contributing to the successful transition and seamless integration of the new system.

Nizamabad, Telangana, India

* As a Co-Founder of Nithya Home Foods, responsible for building and managing the cloud kitchen from scratch.* Conducted competitor analysis by surveying market trends, analyzing competitors' quality and pricing, and used insights to determine our own pricing strategy.* Developed and implemented digital marketing campaigns to promote the brand and increase sales.* Achieved an annual turnover of approximately 12 lac by effectively managing operations, optimizing resources, and ensuring customer satisfaction.* Maintained a top-rated restaurant with a 4.6 rating, demonstrating a commitment to high-quality food and exceptional customer service.* Currently supporting the running of a restaurant operated by my spouse, leveraging my experience and knowledge to provide guidance on operations, customer service, and business strategy.

Jagtial, Telangana, India

* I was responsible for overseeing and ensuring the successful implementation of vaccine management activities for 42 remote institutions (in 2 districts), ensuring compliance with regulations and procedures.* Preparing periodical reports, conducting data analysis, and submitted findings to higher management, providing valuable insights and recommendations for informed decision-making.* Overseeing two districts, I was responsible for ensuring the efficient operation of multiple stores. I conducted regular physical stock verifications, meticulously reviewed registers and web platform data, analysed stock levels, and provided valuable reports to higher authorities for informed decision-making.* Conducted monthly audits of physical stocks and offered supportive supervision to store personnel. My focus was on optimizing store performance and ensuring adherence to operational standards.

Nizamabad, Telangana, India

* I was responsible for collecting data from 396 institutions on a monthly basis and consolidating the information.* As part of my responsibilities, I prepared dashboards that provided quick insights for decision-making, enabling higher management to make informed decisions based on real-time data and information.* I was responsible for handling end-to-end special programs, such as Pulse Polio and MR introduction, including allocating budgets, collecting invoices, consolidating information, and submitting for audit, ensuring compliance with guidelines and procedures.* I oversaw vaccine and logistics inventory monitoring, meticulously maintaining and updating data in state and national portals to provide accurate and timely information for effective vaccine store management, logistics, and operations.* I managed inventory operations with a focus on seamless stock flow through FIFO and FEFO methods, maintaining comprehensive records using our in-house web platform. Additionally, I conducted monthly physical audits in collaboration with department heads and annual verifications with the audit team to ensure inventory accuracy and compliance.

Masters Degree, Data Science

Master Of Arts - Ma, Public Administration

Bachelor Of Arts (B.A.), Public Administration

Higher Secondary Education, Mathematics

Ssc