Erik Carlson Email & Phone Number

Wichita, Ks, Us

Wichita, Kansas Area

Helping businesses with their lodging needs by providing control of travel costs through a private network of over 11,000 hotels nationwide. Interested? Ask me how!

Hutchinson, Ks

Coordination of Sales activities with vendors, and customers alike, Working closely with leadership to ensure company directive and goals are met for both financial benchmarks, as well as visionary directives being an Education based entity. Working closely with marketing on conference presence across the country. Helping with training of education consultants to be financially goal oriented, not just educationally sound in their presence. Project lead on Career Expo, and also the Makerspace facility.

Educational Technology Consultant for Montana and Wyoming. Excelling in customer relations, service, assisting in strategic design for professional development, WAN/LAN networks, classroom technology integration, digital content management, and 1:1 implementation. Advocate for the 21st Century Classroom, is an outside the box classroom methodologies thinker, and is excited to be at the crest of the wave of change in education for the 21st century.

Wichita, Kansas Area

Work in direct contact as a dedicated representative for Best Buy for Hewlett Packard. Train and inform Best Buy in HP innovations, marketing, and sales programs for the retail environment. Emphasis in team building, account relations, and sales staff training.

Training and orientation for sales staff for various products for major retailing chains. Such clients as Target, Best Buy, At&t Wireless, and Ultimate Electronics. Products range from Internet based TV for Google TV to Flo TV. Maintain displays of clients in store and provide marketing, sales, technical support contact for sales staff.

Managed Indirect Sales Channel Gather and analyze sales data to share and plan marketing campaigns for the wireless dept.Prospect and attain new clients and maintain existing accounts.Provide in depth and personalized analysis of the customer needs for products offered by SKT.Create and deliver training information for agents and employees alike. Both Technical and Sales related.Handle tasks given in a efficient and timely manner. Work closely with other divisions of the company to determine company direction. Strong team player.

Handle customer requests for changes to accounts. Maintain accurate up to date records at all times. Impeccable attendance record with only one absence in time with company!Maintained above average stats on call handle time, work order accuracy, quality, and sales goals.Winner of many trips and incentives through vendors such as HBO, Starz, Showtime, and in office contests.

Rapidly progressed because of outstanding communication and sales performance.Maintain accurate, up-to-date records at all times.2004 was 22nd out of 1700 sales representativesFortune 500 for 10 quarters out of 18 quarters worked.Handled customer complaints. Advocate of customer satisfaction.Positioned for Management due to sales performance, attendance, and knowledge of job.Maintained perfect call stats, adherence, average handle time, repeat call percentage, and first call resolution.Chairperson for PMEI Attendance Committee to increase employee attendance in the officeMentored new employees through company program after they left classroom training Over 100 customer accommodations through corporate accommodation line.

Generation of accounts with Hotels, Local Chamber of Commerce, Sports Centers, and Youth Sports Leagues Sales presentations for events, tournaments, and charitable organizations.Maintain communication between company and accounts. Strong Presentation SkillsStrong Customer Service Skills

Assisted customers with personal accounts. Advocate of customer satisfactionHandled customer complaints. Advocate of customer satisfaction.Promoted to Major Accounts Customer Service for the KC /Wichita area Handling accounts such as McDonald's Corp., Yellow Freight, and Black & VeatchPromoted to inbound sales.Top inbound sales rep in department for the year of 2001.Changed to retail sales after inbound sales relocated; Only inbound sales representative invited to stay with the company.Lead retail sales channel for months of November, December, January, February, and March.

Outbound sales of AD&D riders for credit card accounts and other accounts they may have.Top sales performer Chosen to handle new clients gained by the company due to accuracy, quality, and professionalism.Attained Life & Health and Property and Casualty license in multiple states, including Kansas.Scored 87% Life & Health and 79% on P&C both on first attempt.