● Support enterprises and customers create their strategies, standardized infrastructure and facilities, organize operations and integrating business applications and product development strategy, made a fully product planning; ● Follow up industries technology trends and technology development direction, develop technology development strategy, implementation technical decisions and solutions. Support enterprises and customers to achieve business process improvement, business information delivery use smart mobile and digital-driven, simplify operations;● Responsible for customer projects design internet e-commerce platform architecture, security, technology development and design iterative management● Provide seamless, high-value solutions (including mobile and cloud solutions) to customers, key to achieving their business integration; Build high-value industries solutions alliances with partners to achieve win-win;● Responsible and coordinating all aspects of application and platform design of various links in project development or implementation, control project fulfillment schedule;● Responsible for core technologies, system optimize, support and solve technical problems in the project development process;● Responsible for the implementation and technical cooperation team to coordinate and guide the other engineers design tasks

Lead the project group as core members, and responsible Beijing-Shanghai high-speed railway passenger service information system project implementation and quality assurance.● Fulfilled Beijing-Shanghai high-speed railway passenger service information system of project management. Through project management means makes project operation and project quality get effective control, established big project of main milestone node, track the main team of project activities, formed project management report provides to company led layer, formed project state track report and change management report to project team, collection customer feedback and timely response, care customer on project implementation of consider and needs, control good project of ending and transfer and provides project management associated of document. Matters after the transfer of the project on the quality of project implementation and integration system used recalled continuous communication with customers and related events to track, continue to provide systems integration-related technical and application training.

● According to company requirements and business requirements change and renewal of outsourcing contracts to maintain the system hardware, proper keep maintenance of the outsourcing services level.Creating the service model, operating rules, procedures and processes to governance the implementation and enforcement of customer services and operations.● Establish infrastructure and services operating environment, such as research and development systems and version control systems, for the technology sector to reinstall and configure the system for applications for software development, and providing ongoing support services.● Built up software version tracking system for production software release version control.● Setup databases to manage equipment material logistics with supply chain system.

● In charge of the business operations and project implementation, and accomplish specific business objectives and project content.● Follow up the service model, business rules, procedures and processes, to governance and standard the implementation and enforcement of technical support services on IT team business function.● Meet Volkswagen (China) investment company operational service level (SLA) required.

• 承担财务规划和分析职能。根据公司战略制定部门的整年、半年或季度业务的运营预算计划及人民币近三千万的运营预算管理。预算跟踪和成本控制。• 管理IT运营及项目实施，按公司预期要求完成具体的业务目标及项目内容。• 作为中国区信息生态环境整合项目总监(PMO)整合公司基础构架，很好的完成多个数据中心整合与合并，按时、按质、按成本、按要求完成了整合目标。• 负责承担公司商业客户IT服务交付项目，按时、按质、按成本、按要求完成。• 各子系统设备管理和用户管理，防病毒及信息安全管理。项目经历 (2002.02 – 2005.05)• 向客户交付ITIL服务项目。• 公司基础网络构架和多个数据中心建设及整合与升级改造。• 共享办公区域有线、无线、• VoIP通信系统的构建。

• 根据公司战略制定部门的整年、半年或季度业务和运营计划和IT预算。审查和确定项目要求的优先顺序，确定项目交付适当资源及几百万预算的管理。• 直接领导12人的技术工程师团队提供IT支持服务运营操作和协调全国区域内IT技术支持服务台的工作流程，以确保信息化服务和稳定的基础构架环境最高效率和客户满意度。为关键问题提供了第一级支持。提高技术支持服务水平，并提高安全性和IT设备的正常运行时间。建立服务级别SLA确保合规。• 安装，配置和维护新的和现有的服务器，工作站，电脑和外围设备，创建和维护系统账号及用户帐号、网络资源和存储资源、ERP应用。交付常规系统升级。提供软/硬件支持，并诊断和记录所有问题。• 设立基础构架和信息化服务环境，创建服务模式、运营规则、系统冗灾与恢复和业务连续性操作程序和流程，用以规范在中国区内实施和执行客户服务和运营。服务事件可被跟踪 。从被动向主动转变。建立并维护测试实验室。项目经历 (1994.08 – 2002.02)• 用VoIP更新了PBX电话系统，构建了远程办公VPN解决方案，按滚动技术计划指导实施完成数据中心网络和设备升级，IT服务台升级，Y2K升级。• 全球供应链ERP项目SAP的PP、MM、SD、FI业务流程梳理和辅助相关模块的配置。(1997 ~ 1999)• 全球供应链系统制造数据采集系统项目实施与操作培训。(1996)

• 新产品设计。• 生产线人员和物料管理，产品订单的生产管理。项目经历 (1990.09 – 1994.08)• 新产品设计、生产加工工艺与工装工具设计。