Layla G. Email & Phone Number

Dallas, Texas, United States

Irving, Texas, United States

Seamlessly executed a return to office for 71 employees within first two weeks of work Provided vendor management, including vendor selection, contract negotiation, budget management, timeline coordination, and quality service assurancePlanned and facilitated team-building events for 40 employees, including diversity celebrations, catered functions, and.

Plano, Texas, United States

Managed customer request via email, phone and in person about department procedures, city ordinances and plan submittalsSupervised permit process by issuing approved permits, notifying customers of current permit status, and routing permits to the appropriate departments

Plano, TX

Oversaw all inquiries from the public in person and via phoneMaintained all court recordsCoordinated financial transactions and fee collection Explained details of court orders to defendants

Maintained policy holders renewals and cancellations Efficiently briefed insurance coverage options and provided excellent customer service while also surpassing phone metrics

Dallas, Texas, United States

Learned explorer systems and Tessitura software to expedite ticket sales and elevate customer serviceFacilitated ticket and membership sales by educating guests on client offerings

Orlando, Florida

Maintained the resorts and theme park to ensure safety of all guest and cast members