Lucy Piloto Email & Phone Number

Orlando, Florida, United States

Successfully managed a 356-unit, A-class property through the challenges of the COVID-19 pandemic, achieving a 29% increase in effective new executed rent from $1,289 in Q2 2020 to $1,668 by Q1 2024. Enhanced Rent Per Square Foot: Improved rent per square foot (PSF) by 20%, from $1.60 in Q1 2020 to $1.92 by Q1 2024, driving profitability and increasing the property’s competitive standing in the market.Improved Renewal Rates: Successfully maintained an average lease renewal capture of 60%.Resilience Through Crisis: Navigated the COVID-19 pandemic by quickly identifying and providing essential resources to residents, mitigating financial burdens and preventing tenant loss. Maintained stability and growth during a 12.5% rent drop, reversing the decline and driving long-term recovery. Recovered over $100,000 in back rent by working with all Rental Assistance Programs.Cost-Effective Contract Negotiation: Negotiated favorable contracts with contractors, securing cost-effective installations of EV charging stations, contributing to long-term energy savings and enhanced property value.Increased Property Revenue: Boosted overall property revenue through a combination of rent optimization, energy efficiency upgrades, and cost-saving initiatives, leading to a stronger financial position for Sea Isle.Enhanced Tenant Satisfaction: Improved tenant satisfaction through community events, responsive maintenance, and modern amenities, ensuring a positive living experience and stronger retention rates.Sustainability Initiatives: Improved Sea Isle's sustainability by implementing green initiatives, including investing in renewable energy and enhancing energy efficiency across the property.Leadership and Organizational Skills: Played an essential role in the launch of sister properties while simultaneously managing Sea Isle, demonstrating strong leadership, project management, and organizational skills.

Coral Springs, Fl

Spearheaded improvements in occupancy and lease renewals through strategic marketing and competitive pricing.Managed a successful capital improvement program, including apartment upgrades and deferred maintenance resolutions.Negotiated vendor contracts, achieving significant cost savings on essential services and upgrades.

Pompano Beach, Florida

Increased NOI through rent optimization and efficient cost management.Developed and executed successful marketing campaigns, leading to a significant increase in occupancy rates.Oversaw capital improvement projects, ensuring high-quality standards and vendor compliance.

Pompano Beach, Florida, United States

Jefferson Light HouseAchieved an improvement in property performance by focusing on resident retention and operational efficiencies.Developed an annual operating budget and collaborated with accounting and regional management to meet financial targets.

Tampa, Florida, United States

Jefferson Westshore

Tampa, Florida, United States

Collect rents, deposits, and manage financial expenses, budgeting, and reporting for owners.Communicate regularly with Regional regarding tenant issues, physical condition of property and financial expenses.Professionally resolve tenant complains, and property concerns.Oversee evictions proceedings and Seven-Day letters.Coordinate marketing efforts not only for my property, but also for all Tampa Properties.Develop new business by participating on local Network Events. Coordinate our Annual Foster Kids Holiday Drive and Metropolitan Ministries Charity Events.Responsible for tenant retention, resident events, and move ins.Work closely with all vendors. Partner with them to help with property events to lower cost.Verify and approve all weekly payables and payroll summaries. Constantly looking for new ways to lower cost. Lower phone and Internet cost by 50%.Lower postage cost by 80% plus negotiated 10 months free on postage rental.Worked closely with Maintenance Supervisor on budget cost and repairs.Conduct property inspections and move outs. Walk apartments upon renewal for possible upgrades and repairs.2 Years in row Marketing Manager of the Year