Manager, Customer Success
CurrentJeg hjælper vores kunder med at implementere digital kommunikation og adfærdsændringer for at skabe glade, dygtige og engagerede medarbejdere.
Mar 2021 - Present
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Sofie Ellekær Hjortflod Email & Phone Number
Customer Success Manager hos Actimo - a Kahoot! company
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Actimo - a Kahoot! company
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager hos Actimo - a Kahoot! company
Location
Copenhagen, Capital Region of Denmark, Denmark
Company size
Who is Sofie Ellekær Hjortflod? Overview
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Quick answer
Sofie Ellekær Hjortflod is listed as Customer Success Manager hos Actimo - a Kahoot! company at Actimo - a Kahoot! company, a with 46 employees, based in Copenhagen, Capital Region of Denmark, Denmark. AeroLeads shows a matched LinkedIn profile for Sofie Ellekær Hjortflod.
Sofie Ellekær Hjortflod previously worked as Manager, Customer Success at Actimo - A Kahoot! Company and Customer Success -Technical Support & Training at Actimo - Employee Communication Platform. Sofie Ellekær Hjortflod holds Kandidat, Cand.Merc.(Kom) from Copenhagen Business School.
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Actimo - a Kahoot! company
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Profile bio
About Sofie Ellekær Hjortflod
Contact +45 6080 7654
Current workplace
Sofie Ellekær Hjortflod's current company
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Actimo - A Kahoot! Company
9 roles
Sofie Ellekær Hjortflod work experience
A career timeline built from the work history available for this profile.
Customer Success -Technical Support & Training
Som technical support løftede jeg dagligt Actimos support chat samt udviklede online læringsforløb til vores kunder. Resultater: - Øge kundetilfredshed i chatten fra 83% til 98% ved at fokusere på grundighed og kundeorienteret formidling af teknisk stof.- Oplæring af medarbejdere til ligeledes opretholdte tilfredshedsprocenten- Udvikling af automatiseret platformsintroduktion til vores kunder
Feb 2020 - Mar 2021
Konceptudvikler
Olehuld&
- Adfærdsdesign ifm. rum der skaber engagement og interaktion- Målgruppeanalyse ifht. relevansopfattelse, livsstil, prioriteter, kanaler mv.- Idégenerering og planlægning af bl.a. valgbar og pælesidningskonkurrence- Intern og ekstern rapportering ifm. kundepleje og evalueringResultater: - Taget aktiv del i nytænkning af måden TV2s regioner bruger medier til at skabe engagement- Stærkt overblik og struktureret arbejde
May 2018 - Feb 2020
Event Manager
Popup activation: Messages of Hope, Lego Foundation- Ansvarlig for pop-ups i København og Geneve- Kort film fra projektet: https://www.youtube.com/watch?v=RwyKfVjf_ZU
Nov 2019 - Dec 2019
Showkoordinator Cph Fashion Week
Han Kjøbenhavn
Jan 2018 - Feb 2018
Project Coordinator
- Idégenerering, research, tilbudsindhentning, tilladelser mv. - Grafisk opsætning og visuel kommunikation under og op til events- Koordinering af processer, medarbejdere og underleverandører - Tovholder på budget, tidsplaner, kontrakter, deadlines, opfølgning mv. Resultater: - Ansvar for events med op til 1800 deltagere- Overblik og evne til at tænke processer til ende- Hurtig forståelse af andre fagligheder og brancher samt fælles værdiskabelse- Kreativ problemløsning- Sans for idé og koncept såvel som grundighed- Disciplin og grundighed ifm. planlægning og udførelse af arrangementer. Video fra event: https://www.youtube.com/watch?v=eePoDYMV40M&t=153s
Jan 2016 - Sep 2017
Assistant Project Manager
- Visuel kommunikation, fotoredigering og klipning af mindre film - Konceptualisering- Research- Udarbejdelse af præsentationerResultater: - Overblik og sans for detaljen - Grafisk opsætning, fotoredigering og klipning af film- Kreativ ideudvikling
Aug 2015 - Jan 2016
Cafémedarbejder
Som medarbejder Tivoli var min primære opgave at skabe ekstraordinære oplevelser for gæsterne i Danmarks mest besøgte turistattraktion.
Sep 2014 - Jan 2017
Student Assistant
- Planlægning af SoMe med formål at informere, skabe værdi og engagement- Vedligehold af hjemmeside- Koordinering med internationale afdelinger for at sirke ensrettet identitetResultater: - Samarbejde og kordinering tværs af kultur og sprog- Kort, præcis og relevant formidling af kompliceret information- Tekninsk flair og erfaring med CRM-systermer
Mar 2015 - Aug 2015
Team & coworkers
Colleagues at Actimo - a Kahoot! company
Other employees you can reach at actimo.com. View company contacts for 46 employees →
DM
Daniel Morris
Colleague at Actimo - A Kahoot! CompanyOslo, Norway
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NT
Neha Tyagi
Colleague at Actimo - A Kahoot! CompanyCopenhagen, Capital Region Of Denmark, Denmark
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KK
Kristofer K.
Colleague at Actimo - A Kahoot! CompanySweden
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MK
Marc Keller
Colleague at Actimo - A Kahoot! CompanyGreater Nice Metropolitan Area, France
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ME
Maximiliano Emanuel Calderón Buono
Colleague at Actimo - A Kahoot! CompanyCopenhagen, Capital Region Of Denmark, Denmark
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CE
Cathy Eramaa
Colleague at Actimo - A Kahoot! CompanyCopenhagen, Capital Region Of Denmark, Denmark
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Tine Bjørneboe
Colleague at Actimo - A Kahoot! CompanyNæstved, Region Zealand, Denmark
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DP
Daria Pasichnyk
Colleague at Actimo - A Kahoot! CompanyKyiv, Kyiv City, Ukraine
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Daniel Morris
Colleague at Actimo - A Kahoot! CompanyOslo, Norway
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NT
Neha Tyagi
Colleague at Actimo - A Kahoot! CompanyCopenhagen, Capital Region Of Denmark, Denmark
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KK
Kristofer K.
Colleague at Actimo - A Kahoot! CompanySweden
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MK
Marc Keller
Colleague at Actimo - A Kahoot! CompanyGreater Nice Metropolitan Area, France
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ME
Maximiliano Emanuel Calderón Buono
Colleague at Actimo - A Kahoot! CompanyCopenhagen, Capital Region Of Denmark, Denmark
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CE
Cathy Eramaa
Colleague at Actimo - A Kahoot! CompanyCopenhagen, Capital Region Of Denmark, Denmark
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TB
Tine Bjørneboe
Colleague at Actimo - A Kahoot! CompanyNæstved, Region Zealand, Denmark
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DP
Daria Pasichnyk
Colleague at Actimo - A Kahoot! CompanyKyiv, Kyiv City, Ukraine
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2 education records
Sofie Ellekær Hjortflod education
Kandidat, Cand.Merc.(Kom)
Bachelor Of Arts, Interkulturel Markedskommunikation
FAQ
Frequently asked questions about Sofie Ellekær Hjortflod
Quick answers generated from the profile data available on this page.
What company does Sofie Ellekær Hjortflod work for?
Sofie Ellekær Hjortflod works for Actimo - a Kahoot! company.
What is Sofie Ellekær Hjortflod's role at Actimo - a Kahoot! company?
Sofie Ellekær Hjortflod is listed as Customer Success Manager hos Actimo - a Kahoot! company at Actimo - a Kahoot! company.
Where is Sofie Ellekær Hjortflod based?
Sofie Ellekær Hjortflod is based in Copenhagen, Capital Region of Denmark, Denmark while working with Actimo - a Kahoot! company.
What companies has Sofie Ellekær Hjortflod worked for?
Sofie Ellekær Hjortflod has worked for Actimo - A Kahoot! Company, Actimo - Employee Communication Platform, Olehuld&, Nordic Event A/S, and Han Kjøbenhavn.
Who are Sofie Ellekær Hjortflod's colleagues at Actimo - a Kahoot! company?
Sofie Ellekær Hjortflod's colleagues at Actimo - a Kahoot! company include Daniel Morris, Neha Tyagi, Kristofer K., Marc Keller, and Maximiliano Emanuel Calderón Buono.
How can I contact Sofie Ellekær Hjortflod?
You can use AeroLeads to view verified contact signals for Sofie Ellekær Hjortflod at Actimo - a Kahoot! company, including work email, phone, and LinkedIn data when available.
What schools did Sofie Ellekær Hjortflod attend?
Sofie Ellekær Hjortflod holds Kandidat, Cand.Merc.(Kom) from Copenhagen Business School.
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