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Lindsey Goodwin Email & Phone Number
Vice President Client Services
at
Heathos
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 71%
Current company
Role
Vice President Client Services
Location
Alma, Arkansas, United States
Company size
Who is Lindsey Goodwin? Overview
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Quick answer
Lindsey Goodwin is listed as Vice President Client Services at Heathos, a company with 57 employees, based in Alma, Arkansas, United States. AeroLeads shows a matched LinkedIn profile for Lindsey Goodwin.
Lindsey Goodwin previously worked as Vice President Customer Service at Hireright and Director Business Process at Hireright.
Company email context
Email format at Heathos
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Heathos
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Profile bio
About Lindsey Goodwin
At HireRight, leadership and an unyielding commitment to customer satisfaction guide our approach. Over the past two years, I've led global contact center teams, ensuring they deliver quality support across calls, chats, and emails. Our focus is driving cross-functional efforts to enhance first contact resolution, reducing offered contacts. Previously, as Director Business Process for over three years, I spearheaded initiatives that improved net promoter scores and introduced a new contact center platform. My role was instrumental in implementing automation and self-service strategies, resulting in a 30% reduction in incoming contacts. Our team's dedication to continuous improvement will solidify HireRight's reputation as a leader in customer service.
Current workplace
Lindsey Goodwin's current company
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Heathos
6 roles
Lindsey Goodwin work experience
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Vice President Customer Service
CurrentCurrently oversees global contact center teams responsible to deliver high quality calls, chats, and emails within client contractually service level agreements across a span of approx. 300 employees; accountable to meet agreed upon labor budget; drive cross-functional collaboration to reduce offered contacts and improve first contact resolution for.
Jun 2022 - Present
Director Business Process
Responsible for delivering process improvements for the customer service organization, enhancing customer satisfaction, net promoter scores, and first contact resolution; played key role inimplementing and adopting a new contact center platform; successfully introduced automation and self-service opportunities to reduce approx. 30% of incoming contacts.
Mar 2019 - Jun 2022
Customer Experience Manager
Liaison between Experian partners, Account Development team, and call center operations. Focused on improving customer experience overall; specialties include client relationships and high risk management.
May 2018 - Mar 2019
Operations Manager
Responsible to meet and exceed contact center contractual service levels and quality for multiple high profile client accounts across approx. 100 employees; noted by key client for delivering highest vendor scorecard across hundreds of partners.
Feb 2015 - May 2018
Supervisor
Oversee a team of 15-20 contact representatives, ensuring quality and productivity; meet required client expectations
Oct 2011 - Feb 2015
FAQ
Frequently asked questions about Lindsey Goodwin
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What company does Lindsey Goodwin work for?
Lindsey Goodwin works for Heathos.
What is Lindsey Goodwin's role at Heathos?
Lindsey Goodwin is listed as Vice President Client Services at Heathos.
Where is Lindsey Goodwin based?
Lindsey Goodwin is based in Alma, Arkansas, United States while working with Heathos.
What companies has Lindsey Goodwin worked for?
Lindsey Goodwin has worked for Heathos, Hireright, and Experian Consumer Services.
How can I contact Lindsey Goodwin?
You can use AeroLeads to view verified contact signals for Lindsey Goodwin at Heathos, including work email, phone, and LinkedIn data when available.
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