William Good

William Good Email and Phone Number

Director, Product Management, Product Enablement at Mastercard @ Mastercard
purchase, new york, united states
William Good's Location
Greater St. Louis, United States
William Good's Contact Details

William Good personal email

n/a

William Good phone numbers

About William Good

My purpose is to help individuals, teams, and organizations maximize their potential. I do this through coaching individuals, developing process improvements and training programs to support them, translating concepts between stakeholders to achieve common understanding, communicating to large audiences to promote ideas, and leading teams that attract and retain talent.As a lifelong technology enthusiast and professional communicator, I enjoy figuring out how things work, discovering problems worth solving, imagining a better world, and inspiring others to get there. I have two decades of entrepreneurial and professional experiences within education, non-profit, finance, and fortune 500 technology and financial services sectors. From those 20+ years, I’ve found the most joy in not only participating but leading. Since 2008, I’ve been leading innovations within Mastercard’s cardholder loyalty and digital payments areas, forging strong partnerships with engineers, product leaders, and stakeholders throughout our globally distributed workforce. Beyond Mastercard, I maintain a small set of clients for whom I provide technology, design, communication, and marketing consulting. Outside of work I'm happily married > 15 years and raising 4 children. I volunteer at my local church where I lead multiple teams of volunteers and enjoy using my audio and video production for live and pre-recorded events.Here are topics about which I’m most passionate: empathy, knowing my customer, effective communication, emotional intelligence and health, self-care, resonant leadership, outcomes over outputs, coaching for empowerment, starting with why, services-based architectures, data telemetry, testing and learning, organizational transformation, providing clarity and context, telling stories, advocating for customers and colleagues.

William Good's Current Company Details
Mastercard

Mastercard

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Director, Product Management, Product Enablement at Mastercard
purchase, new york, united states
Website:
mastercard.com
Employees:
29583
William Good Work Experience Details
  • Mastercard
    Director
    Mastercard Oct 2022 - Present
    United States
  • Mastercard
    Business Leader / Director Product Manager
    Mastercard Feb 2017 - Feb 2023
    St. Louis Area
    Liasing between our talented software development teams and customers to create what's next in digital payments.
  • Mastercard
    Software Development Manager
    Mastercard Mar 2015 - Feb 2017
    Greater St. Louis Area
    I lead an incredibly talented team of software developers, analysts, and quality engineers. Together we solve digital payments challenges, thus facilitating expansion of Mastercard's global digital footprint. We bring safer, more convenient payments to Mastercard cardholders. I'm personally proud to use the products I helped design and build everyday, including Apple Pay, Android Pay, Samsung Pay, and Capital One Mobile.
  • Mastercard
    Consultant
    Mastercard May 2013 - Mar 2015
    Greater St. Louis Area
    Supervise technology systems development life-cycles leveraging both Agile and Waterfall methodologies. Interact with a global audience of business and technology platform leaders to gather and refine business and functional requirements. Oversee analysis activities, high-level design, and testing ensuring overall integrity of requirements while preserving the rigor of the existing platforms. Collaborate with Senior Architects to ensure platform business rules are maintained and connections are made between disparate portions of technology platforms. Provide Production Support leadership including both trouble shooting and proactive monitoring. Responsible for B2C Enterprise Identity Platform client application impact governance, consolidating risk areas and communicating to impacted parties. Consult on multiple MasterCard loyalty products as a Subject Matter Expert.
  • Mastercard
    Senior Business Analyst
    Mastercard Jun 2008 - May 2013
    Responsible for gathering requirements and communicating expectations between software development team and business owners.
  • Nexdesign Studios
    Owner
    Nexdesign Studios Jun 2000 - Present
  • William Good Photography
    Owner
    William Good Photography Jan 2000 - Jul 2010
    William Good Photography specializes in capturing the authentic moments in life. We provide wedding photography, engagement photography, and event photography services for the St. Louis metro area.
  • Saint Louis Christian College
    Network Administrator
    Saint Louis Christian College May 2000 - Jun 2002
    Managed Novell and Windows networks for faculty, staff, and student networks. Developed corporate website. Created plan for expanding student network to dorm rooms, implemented content management session, trained faculty, staff, and students. Oversaw multiple student assistants for desktop support, including IT support for library software application.

William Good Skills

Software Development Web Design Event Photography Photography Networking Non Profits Software Project Management Software Documentation Software Design Software Quality Assurance Loyalty Programs Loyalty Analytics Omniture Siebel Spanish Latin American Culture Agile And Waterfall Methodologies Website Development Localization Localization Testing International Project Management Inspiring People Conflict Resolution Remaining Calm In A Crisis Integrity Small Business Consulting Nonprofits Web Analytics Strategy Management Requirements Analysis Process Improvement Strategic Planning Sdlc Business Analysis Business Process Improvement Software Development Life Cycle

Frequently Asked Questions about William Good

What company does William Good work for?

William Good works for Mastercard

What is William Good's role at the current company?

William Good's current role is Director, Product Management, Product Enablement at Mastercard.

What is William Good's email address?

William Good's email address is wi****@****ard.com

What is William Good's direct phone number?

William Good's direct phone number is (800) 627*****

What are some of William Good's interests?

William Good has interest in Leadership, Innovation, Coffee, Christianity, Excellence, Adventure, Technology, Baseball, Basketball, Hiking.

What skills is William Good known for?

William Good has skills like Software Development, Web Design, Event Photography, Photography, Networking, Non Profits, Software Project Management, Software Documentation, Software Design, Software Quality Assurance, Loyalty Programs, Loyalty Analytics.

Who are William Good's colleagues?

William Good's colleagues are Mahesh Vijayan, Greg Kotlinski, Tamara Harrison, Deeksha Ajmera, Sadaya Gadre, Ankit Seth, Martin Tägtström.

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