Natalie Goodwin Email & Phone Number

Orlando, Fl, Us

Orlando, Fl, Us

Account Assignments & Commission RulesHandle day to day maintenance of account assignments in SARA (Sales Allocation Rule App). Execute various reports from Tableau for sellers and directors. Validate and resolve account assignments rules structure for reported payout discrepancies. Perform ongoing data integrity checks in SARA, CRM and Tableau. Maintain and enforce the account assignments business process and file format for RCDs (Regional Commercial Directors). View, update, create commissions payout rules in various business systems. Request new or updates to customer accounts in MDM (Master Data Management) system. Participate in testing for System Enhancements and Hotfixes, on new functionality and end-to-end functions. Subject Matter Expert and trainer for master data processes and requirements. Manage customer accounts during data migration project into new ERP system.

Be

Set up new and maintain existing customers, vendors, warehouses, products and other master data in multiple ERP systems for our Legal Entities (US, Canadian and Latin America companies); Ensure high quality/integrity of data; Handle data migration projects when new companies are merged from legacy systems into the Ravago Americas ERP system; Assist Data Integrity Analyst and Manager in reviewing data from legacy systems prior to migrating into RAVAPPS; Monitor data integrity for possible duplication during data migration between systems; Represent the data integrity when working with other departments; Troubleshoot end user errors and confirm whether it's a masterdata issue or systems issue; Maintain and optimize the data request forms in pdf format as well as a web tool. Provide training to end users on request forms and master data processes. Create updated standard operating procedure for master data on multiple ERP systems. Help map out process flows for current vs new process as master data is taking on more systems. Assist in hypercare during/after a Ravago company goes live on new ERP system. Train new employee.

Orlando , Fl, Us

Inventory Coordinator for drop ship orders at Ravago Americas. Managing all shipment and purchase orders for Amco and Entec. Ensure accuracy of lots, packaging codes, nomenclature, weight, supplier, etc. Accurately input receipts into the system the same day as the paperwork is received and confirmed. Communicate any damaged material received with the appropriate Product Manager/Coordinator or Logistics Coordinator to resolve or obtain disposition. Analyze Anticipated Delivery/Overdue Purchase Order reports, resolving any open order issues with the appropriate Product Coordinator or warehouse. Maintain relationship with internal and external customers.

Oudenaarde, East Flanders, Be

Manage purchase orders from the time they are received in SAP until time of shipment for several large accounts. Provide support to the Sales team by monitoring orders for changes, needed extensions; fill rates, ad orders, shipment status, as well as filling special requests. Research inventory issues and monitor inbound receipts for orders that have remaining units needing to ship. Partner with Account Executive to learn account specifics, along with ways to better service the account. Resolve all customer telephone inquiries, both internal and external. Create return authorizations for shipments that did not meet the expectations of the customer, i.e.- wrong product, past cancel, wrong location, etc. Send tracking reports to customers. Partner with Compliance in order to effectively manage the Customer Service department’s role with the chargeback process and also process and review shortage claims. Maintain real time inventory levels and provide report to customers and external sites. Set up new accounts on B2B site in test mode and then after successful testing upload in production mode and maintain mobile sales. Audit and maintain cross reference for inventory listing reported from customers. Manage account set ups and manual order processing on external portals. Assist in new hire training. Support Customer Master Coordinator

Fleming Island, Fl, Us

Work under the direction of the Customer Support Center Director and under immediate supervision of Team Leader; provide customer support as a member of a multi-disciplinary team within a call center environment. Review and process applications for cash assistance program. Create, maintain and update customer case files within defined standards and enter information into various databases. Verify work registration for applicants and notified the Department of Children and Families of eligibility status. Use electronic filing system. Create and update various spreadsheets. Present weekly informational workshops to customers.

Washington, Dc, Us

Secretary in the HQ's section to the Commanding Officer of the Nashville Military Entrance Processing Station. Duties included: Manage all administrative and operational aspects; Coordinate administrative functions for employees to ensure smooth and efficient operations; Provide executives and supervisors with confidential and sensitive information; Ensure compliance and quality control to all program areas and tasks; Effectively serve executive officers and staff needs for information, scheduling and administrative support; Screen incoming telephone calls and direct inquiries to proper sections; Receive and collect high-level complaints and discrepancies for executive decisions; Manage suspense calendar for tasks sent down from higher headquarters; Maintain and update ready-reference files for regulations, policies, rosters, directives, and forms; Review, analyze, log, and distribute mail with proper postage and certifications; Provide annual training to mail orderlies and clerks; Budget postal operations; Evaluate all correspondence and create spreadsheets to administrative and security standards; Maintain electronic and paper records; cataloging and controlling sensitive data; Review appraisals for proper format and consistency with service regulations; Revise and dispose of files in accordance with governing regulatory procedures; Manage military and civilian leave, awards, evaluations, rating schemes, social and telephone rosters, additional responsibility rosters, and incoming / outgoing employees

Washington, Dc, Us

Provided administrative, technical, and customer service support Maintained the library collection by processing new items, replacements, donations, and salvaged materials Maintained online catalog changes, book repair, audio-visual repair, and displays for special occasions Shelved materials and maintained shelf accuracy Maintained records on periodicals, newspapers, other serial publications, and patrons Retrieved, analyzed, and maintained operational statistics

Eschborn, De

Business correspondence in English and German; office organization and appointment schedules; creation of presentations and documentation; filing and mail

prepared court documents; office organization and appointment schedules; assisting with research for certain cases; corresponding with clients by phone and mail; filing and mail