Gopa Kumar Email & Phone Number

Bangalore

Bangalore

India

IT Infrastructure Support Administration of Windows 2003 and 2008 Servers. Implementing changes on production servers in a large Application Center environment. Building servers for production and test environments following strict build procedures. Building and configuring Windows 2003 server & Windows 2008 server on New Generation of HP ProLiant servers and put into production and staging. Troubleshooting server hardware issues and working with service providers to… Show more IT Infrastructure Support Administration of Windows 2003 and 2008 Servers. Implementing changes on production servers in a large Application Center environment. Building servers for production and test environments following strict build procedures. Building and configuring Windows 2003 server & Windows 2008 server on New Generation of HP ProLiant servers and put into production and staging. Troubleshooting server hardware issues and working with service providers to facilitate repairs Monitoring ticketing system for new tickets and work-items. Update existing tickets. Maintaining hardware inventory control in ticketing system. Maintaining File Servers with NAS & Storage environment and effectively managing DFS Shares for Personal drive for end users and Share drive for business units  Managing File Cluster Servers. Maintaining Hardware Supports for HP ProLiant Servers , IBM XIV , EMC Storage , NAS Storage Appliance , IBM Tape library , Brocade Switches, HBA cards, FC & Ethernet cable connectivity Maintaining Backup Tape inventory Supporting for training and BCP in App-V environment. Show less

India

 Ensure the SLA should maintain as per the agreed SOW with the clients Administration of Domain controller & Active directory MS 2003 server Delivering 2nd line support to Wintel for Widows Server 2003 & 2008 environment Hardware Coordinating with vendors for vendor follow up calls and managing vendor management and Datacenter Support. Managing 500+ Project servers running Windows 2003/2008 Remote server management using ILO and DRAC MS clustering… Show more  Ensure the SLA should maintain as per the agreed SOW with the clients Administration of Domain controller & Active directory MS 2003 server Delivering 2nd line support to Wintel for Widows Server 2003 & 2008 environment Hardware Coordinating with vendors for vendor follow up calls and managing vendor management and Datacenter Support. Managing 500+ Project servers running Windows 2003/2008 Remote server management using ILO and DRAC MS clustering, hardware raid configuration and support Server life cycle management from Server builds to decommission. Technical evaluation and approval for provisioning hardware Server Working on Remedy/ITSM 7 to accomplish the tasks as per the SLA Image building and testing. Configuring and troubleshooting Print Servers. Configuration and troubleshooting user accounts in Windows 2003 R2 server Active directory. Working on Incident, Change and Asset Management. Handled critical situation as a team player with complete documentation Evaluation of new desktop and laptop for refreshment of old system. Monitoring and online updating McAfee Antivirus console, Version 8.8.MS patch roll out. Show less

India

 Hardware troubleshooting, PC Assembly Installation of Operating Systems and installing basic needs of the customers. Internet and LAN configuration  Software installation  Ghosting and system backup

Master Of Business Administration (Mba), Human Resources Management/Personnel Administration, General, A

B.Sc Computer Science, Computer Science, B

Schooling, Maths Computerscience