Gopal Jee Email & Phone Number

New Delhi Area, India

 Manage organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for delivering large-scale implementations of technology, process and people change in operations across various products and processing / control functions. Responsible for maintaining and enhancing operational integrity across the full range of products and processes. Identifies and established processes and metrics for measuring critical performance drivers, such as risk, financial, cost etc for area of responsibility, taking appropriate action in relation to the results. Work closely with the operational functional teams, operations management and personnel, and various technology teams to facilitate a common understanding of requirements and priorities across all areas. Support senior management in making strategic presentations in line with organisational vision and transformation goals. Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements. Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.

Dubai

Accountable for: Managing and overseeing delivery of the HR applications, including but not limited to, HRMS, Interfaces, data conversion and integration of processes and procedures into electronic systems in the MENA region. Managed all aspects of the Project planning, development, testing, implementation, customer reporting and user support for HR applications. This includes the integration of HRIS with other HR related systems as well as with other integration of new business. Supervise the technical project management of all HR technology implementations, data conversions, upgrades, and enhancements.  Collaborate with IT and functional SMEs to translate business requirements into concrete, specific projects that drive measurable value to the organization.  Translate organizational initiatives and goals, determine needs, assist in the preparation of business cases and prioritize technically feasible solutions. Own the user experience, change management efforts, and subsequent training of HR systems for the organization.  Partner with Application Service Providers to implement new solutions, maintain or enhance existing software solutions.  Communicate effectively in person and in writing with technical and end users, in order to influence the re-architecture of business processes by driving operational efficiencies.  Identify development requests and production problems and manages the resolution.

Dubai

Key operational responsibilities: Worked on MIS & SAP. Analyst role works in close collaboration with the HR specialists to establish the blueprint for the Management Information System & Decision support system, providing practical guidance to support the design and implementation of the new HR Delivery Model in a manner that facilitates optimal usage of the SAP technology. More specifically, responsibilities include: Contribute to and validate the solution design Produce full documentation of agreed End-To-End business processes Support Solution Design and Prototyping Support Change and Benefits leads with in-depth SAP process knowledge Support Data Migration activities Report Status

Dubai

Providing financial solution for Small & Medium Enterprises: Developed & maintained productive business relationship with SME banking customers aimed at maximizing business and revenue generation. Effectively managed the existing customer relationships of the bank and acquired new clientèle. Analyzed credit data and financial statements to determine the degree of risk involved in extending credit or lending money.  Assisted Sales manager in coordinating with existing clients for solving their problems . Consulted with customers to resolve complaints and verify financial and credit transactions. Ensured high standards of integrity & compliance to all group procedures, manuals & Guidelines. Facilitated achievement of targets in key business areas to enhance profitability to the business.

Noida, India

Accountability for software consultancy & client support .  Developed mutual relationship with client for business development.  Managed CRM (Customer Relationship Management ) software for client’s Complains logging & tracking field engineers.  Assisted IT manager for product management and schedule management.  Feedback to the company any relevant market intelligence, i.e. customer marketplace industry competition technology.  Providing Technical Assistance ( Dialer related Quires & Troubleshooting) to Clients and dispatching CDR (Call Details Record) to Clients.  Assisted in development of Product Breakdown Structure (SBS).

Noida, India

Responsibility for analyzing data & CRM.  Actively involved in various activities such as information gathering, analyzing the Information gathered.  Prepared Functional report from a detailed understanding of business functionality.  Documented the functional and business requirements.  Prepared integration Test plan, used by functional as well as development team for Doing a detailed testing on the business application.  Used Service Oriented Architecture based model.  Participated in the meetings with Project Managers and understood various process Plans, business processes and functionality in detail.  Also performed coordination, and management of all activities including development and implementation.  Scheduled and prioritized allocated work at daily basis.  Retrieve data from Mainframe(CICS) computer for solving client’s problems.  Distributed information and when required work to other team member.  Performed other typical administrative support duties as needed.

Managing For Creativity And Innovation, Combine Different Approaches And Sets Of Expertise To Build A Diverse Team

Activities and Societies: Building Intellectual Diversity, Fostering Creative Abrasion, Manage creative conflictHow to manage.

Project Management, Define The Scope And Management Of Projects

Activities and Societies: Identifying Project Needs and Objectives, Brainstorm alternatives, Align objectives, Juggling demands, Managing.

Leading A Team, Team Leadership, Completed

Activities and Societies: Forming a Team, Define the team charter, Building Team Culture, Facilitate collaboration, Diagnose.

Essentials Of Ibm Rational Software Architect, Software Architecture

The Rational Software Architect family provides architecture and design tools that span the application life cycle from capturing initial.

Cic, Computer Science

Dcs( Diploma In Computer Studies), Operating System(Mac O/S, Linux), Pascal, C, C++, Assembly, Cobol

Certificate In Multimedia, Mac O/S, Adobe Ilustrator, Adobe Photoshop, Adobe Director, Adobe 3D, Dycolor 3

Received Award for The Best Animation.