Gopalakrishnan Palanivel Email & Phone Number

Burbank, Ca, Us

United States

• Responsible for service delivery relationship with HCL and The Walt Disney Company – Corporate Portfolio • Managing IT Transformation, Key Programs and Projects changing the dynamics of the industry, Application Support Maintenance of the SAP landscape. • Responsible for Overall Service Level Agreement Performance for Disney • Manage relationships with project stakeholders, internal and external clients, keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables (Incident Management, Problem Management, Release Management, Change Management, etc.).• Act as Technical advisor to project groups and support teams

United States

• Responsible for SAP Basis and Security platform service portfolio• Created, Lead and managed high performing SAP Platform Team • Architected, Lead and Delivered multiple Technical Programs and Projects in the SAP landscape• Responsible for performance, availability and scalability of the SAP applications, and maintains the functional interface to the application infrastructure.

Bengaluru Area, India & United States

As a Delivery Manager :Monitor service delivery in order to: recognize trends proactively; identify problem root causes; resolve service delivery problems. Collaborate with Offshore Delivery managers to improve Onsite/Offshore working model & delivery and address any issues/concerns. Monitor the Project deadlines based on the Project plan and ensure project is delivered on time within budget. Participate in the discussions for design and development of new programs to meet the enhanced and new business opportunities .Responsible for overseeing and leading the work of a Basis team. Ensure Service Availability for SAP Applications without any penalty to company due to unplanned service interruption. Liaising with other teams/vendor that is supporting the client to run the SAP environments without delivery & SLA issues. As a people manager provide ongoing coaching, support and advice to the management and employees on people and HR related issues.Provide guidance to the Direct Reportees in setting up Career Goals in alignment with the overall objectives of the organization. Review the performance of the reportees and provide counseling to enable them achieve their objective. Evaluate their performances at the end of the every year and provide performance rating which is linked to their growth driven performance bonus and compensation.As Basis architect : Lead and manage SAP Basis team at Offshore & onsite. Develop architecture design for landscape during SAP upgrades, migrations and implementations. Deliver new and complex high quality solutions to clients in response to varying business requirements. Prepare well defined cutover plans & project plans for various projects and ensuring timely execution and delivery. Assigning Work requests and incidents. Monitoring of the allocated task & ensuring timely and defect free delivery. Create an environment orientated to trust, open communication, creative thinking & cohesive team effort.

* Worked in all arera of Titan Jewellery's IT* Played key roles in SAP Basis , Oracle Admin & Development and Unix Admin

Masters Of Science Degree In Information Technology. ( Msc-It), Computer Science

Bachelor Of Computer Application (Bca), Computer Science