Gopalakrishna Ch Email & Phone Number

Hyderabad Area, India

Bangalore

• Working as a SME for IBM Groupware & Collaboration technologies.• Handling Domino Mail, Application, Sametime servers and Quickr servers.• Having knowledge in Various Domino Versions, 6.x, 7.x & 8.x, also upgraded Domino servers from 7.x to 8.x.• Having good knowledge in internal & external Mail Routing concept.• Responsibility of Monitoring Lotus notes servers (Performance, Space management)• Monitoring the servers and sending reports to the counter parts.• Currently working in mail Clustered environment. Configuring Policies, Monitoring the servers, analyzing and setting the program docs accordingly.• Regular maintenance of Domino server through Program documents• Handling Quickr server issues, Teamplace maintenance and Teamplace management• Same time: Dealt with the various Sametime issues related to privacy and public group’s resolving Lookup issues.• Performing Health Checks of the servers in the accounts as per the IT policies and reporting and correcting any deviations found by building Changes.• Defect tracking, prevent the errors and Perform Root cause Analysis for Server Crashes with available NSDs, Good in NSD analysis• Creating technical related documents, Sharing knowledge and experiences within the team.• Part of Quickr-SharePoint migration project.• Based on customer requirement by coordinating with developer implemented Quickr Teamplace extraction tool for pulling the data from Lotus Quickr to Windows level.

Bengaluru Area, India

• User Administration: Register, rename, recertify, & delete users, move users to new certifier & new mail servers, modify person docs, troubleshoot mail routing, database access issues, out of office agents, modify location docs, create mail-in databases, ACL / Mail / & Multi-Purpose Notes Groups; Resolve Calendaring & Scheduling issues, create Group Calendars, Coordinating in the process of Migrating users from Domino to Exchange• Preparing daily management, analysis, troubleshooting and monitoring of Lotus mail files/user, including daily monitoring of critical server tasks.• Managing around 200+ Domino servers and client connection document.• Expertise in Mail Routing, SMTP server and maintenances Application Servers.• Coordinating with Backup & Network teams and OS related issues with the Concerned Workgroups/Teams.• Communicating with clients and gathering requirements• Marinating the Hub servers, Application servers, Pass thru servers and Messaging Servers.• User management, Domino Address Book Management and Domino Websites Management and resolving the iNotes user issues.• Managed public address books and troubleshooting of corrupt files (performing root cause analysis of issues).• Design refresh and troubleshooting Domino Agents issues, HTTP issues, and day to day issues.• Troubleshooting critical Domino server issues.

Master’S Degree, Computer Science, A

Bachelor’S Degree, Computer Science

High School