Smarty is a software solution development and marketing company. We offer solutions in following software domains and services for efficient deployment resulting in quick return on investment and total customer satisfaction.-Customer Relationship ManagementWe help identify and offer right solution based on present marketing and sales system, scope of Improvement, and organization culture. We invest time with our customers to understand their team size, culture, marketing… Show more Smarty is a software solution development and marketing company. We offer solutions in following software domains and services for efficient deployment resulting in quick return on investment and total customer satisfaction.-Customer Relationship ManagementWe help identify and offer right solution based on present marketing and sales system, scope of Improvement, and organization culture. We invest time with our customers to understand their team size, culture, marketing ambitions and budgets (most important ) to suggest and deploy the right CRM solution. We have offering for a one-man marketing department to a large organization having scattered marketing and sales offices and teams. -Work Place Management and Collaborative SolutionWe help identify and deliver solution for Projects and Task Management, Corporate / Firm-wide Intranet, Human Resource Management, Idea Management and Meeting Management including Agenda, Minutes & Tasks etc.-Customer Help Desk and Communication Management System We help identify the right solution for all type of organization ensuring efficient customer support and interaction.-Document & Knowledge-base Management SystemWe provide the best solution to organize documents including document work flow system, document template development and distribution system, knowledge base etc. These solution ensures least duplication of efforts and enabling to have a Less Paper Office -Solutions for Professional Service OrganizationsWe provide solution for professional services firms like CA firms, CS Firms, Law Firms, and Management Consulting Organization to have efficient system for engagement management from acceptance of assignment to completion/delivery of the same.We have offering for a one-man practice unit to large professional firms. These solutions are equally useful for professional teams of internal corporate departments like Taxation, Secretarial and Law departments etc. Show less

A software product company , belonging to Groupe Veritas, a multifaceted business organization which is now merged with Hazel Mercantile Ltd, another flagship company of the same group.My core responsibility at HIL was Customer Satisfaction. Enabling customers for efficient deployment of our products is always my top priority in addition to take care of unresolved product issues on ongoing basis. Looked after other activities like Software Bugs and Requirement Identification and… Show more A software product company , belonging to Groupe Veritas, a multifaceted business organization which is now merged with Hazel Mercantile Ltd, another flagship company of the same group.My core responsibility at HIL was Customer Satisfaction. Enabling customers for efficient deployment of our products is always my top priority in addition to take care of unresolved product issues on ongoing basis. Looked after other activities like Software Bugs and Requirement Identification and resolving them through close co-ordination with R&D dept. Show less

I co-founded Maksoft with CA. B.Chechani in 1998 and supported him in conceptualizing and developing office automation applications for professional firms with functionality like Assignment Management, Knowledge Base Management, Contact Management, Document Management, Template Management, Correspondence Management, Time Recording & Billing etc.The concept of the application with tight integration with Microsoft Office was appreciated but the adoption was a big challenge as majority of… Show more I co-founded Maksoft with CA. B.Chechani in 1998 and supported him in conceptualizing and developing office automation applications for professional firms with functionality like Assignment Management, Knowledge Base Management, Contact Management, Document Management, Template Management, Correspondence Management, Time Recording & Billing etc.The concept of the application with tight integration with Microsoft Office was appreciated but the adoption was a big challenge as majority of the professional firms were using Word Star & Lotus and reluctant to shift to Microsoft Office at that time. We broke the application into smaller applications for every module and acquired around 600 customer base.Sold business to Hazel Mercantile Limited in 2004 and associated as Head of Customer care at Hazel Infotech Limited.During this tenure, gained excellent experience in all aspects of the business and looked after the responsibilities like--Software Testing, Sales & after Sales Support activities -Designing of templates in Word & Excel which were to be distributed with our software products.-Build up relationship with many professionals like Chartered Accountants-Learnt other software required to run business successfully and implemented them in the organization-Sold software to around 500 clients like Corporate, SME, Professionals-Involved in installation, training and support activities too Show less

Established a suiting manufacturing unit in partnership of family friends. I was involved in setting up of unit from acquisition of land to production stage. Initially run the unit on job basis and started own production when job rates becomes nonviable and successfully established marketing of suiting within 3 years of time up to 40000 meters per month.I managed the unit successfully and handled almost all aspects of the suiting manufacturing like yarn procurement, production, sales… Show more Established a suiting manufacturing unit in partnership of family friends. I was involved in setting up of unit from acquisition of land to production stage. Initially run the unit on job basis and started own production when job rates becomes nonviable and successfully established marketing of suiting within 3 years of time up to 40000 meters per month.I managed the unit successfully and handled almost all aspects of the suiting manufacturing like yarn procurement, production, sales and marketing and accounts etc.Closed down unit in 1998 being extra ordinary recession in textile business as I had alternative opportunity to join my elder brother in his software product business Show less

Served as a production manager and handled production department efficiently for two and half years.

Looked after production department and assisting production manager. During this tenure I learn all aspects of production of suiting to be capable to handle production activities independently.

Looked after production department in different shifts on rotation basis. I joined this company as free service to learn production of suiting and gained experience as how to manage less defect suiting production.

Looked after gradation, cutting and packaging department of fabric around 35000 meters suiting dispatch all over India. The company was known in market place for Quality gradation and packaging.